46 apps are listed in Customer Service on the WordPress marketplace. This benchmark audits the 10 audited apps against the same listing-quality rubric used for every app audit: 6 weighted sections (title, description and content, visual assets, categories and discoverability, technical and support, and languages). Each check passes, warns or fails, and section scores combine into a 0–100 score. AppRanks does not accept payment to influence audit scores, and the rubric is identical for every listing. Weights, every check and the grade bands are documented on the methodology page.
5chat – Blazing fast live chat
Audit score: 49 / 100
Libro de Reclamaciones para Perú
Audit score: 49 / 100
Social Chat Buttons
Audit score: 49 / 100
TG Live Chat
Audit score: 49 / 100
Botreply.ai Live Chat
Audit score: 46 / 100
GentAI Bot ‑ Sales and Service
Audit score: 46 / 100
GPT-trainer
Audit score: 46 / 100
Monobot Chat Widget
Audit score: 46 / 100
Yaplet Live Chat
Audit score: 46 / 100
Chat Data
Audit score: 45 / 100
Rubric sections that score below a grade B (under 70) in the category sample — the share of those apps with a gap in each section. A higher share means more of the leading customer service apps need work there.