WordPress Customer Reviews Audit Benchmark

15 apps in this category on WordPress Plugin Directory · top score 53

Top score: 53YayReviews – Advanced Customer Reviews for WooCommerce
Category average: 49Across 10 audited apps
Apps in category: 15Listed in Customer reviews on WordPress Plugin Directory
Median (category): 49Half of the sampled apps score at or above this

15 apps are listed in Customer Reviews on the WordPress marketplace. This benchmark audits the 10 audited apps against the same listing-quality rubric used for every app audit: 6 weighted sections (title, description and content, visual assets, categories and discoverability, technical and support, and languages). Each check passes, warns or fails, and section scores combine into a 0–100 score. AppRanks does not accept payment to influence audit scores, and the rubric is identical for every listing. Weights, every check and the grade bands are documented on the methodology page.

Top 10 Audited Customer Reviews Apps

Common Gaps in the Rubric

Rubric sections that score below a grade B (under 70) in the category sample — the share of those apps with a gap in each section. A higher share means more of the leading customer reviews apps need work there.

Description & Content100% of the category sample
Visual Assets100% of the category sample
Categories & Discoverability100% of the category sample
Technical & Support100% of the category sample
Languages100% of the category sample

WordPress Customer Reviews apps: listing audit benchmark

Top 10 Audited Customer Reviews Apps

Common Gaps in the Rubric

WordPress Customer Reviews apps: listing audit benchmark

Top 10 Audited Customer Reviews Apps

Common Gaps in the Rubric