13 apps are listed in Communication on the WordPress marketplace. This benchmark audits the 10 audited apps against the same listing-quality rubric used for every app audit: 6 weighted sections (title, description and content, visual assets, categories and discoverability, technical and support, and languages). Each check passes, warns or fails, and section scores combine into a 0–100 score. AppRanks does not accept payment to influence audit scores, and the rubric is identical for every listing. Weights, every check and the grade bands are documented on the methodology page.
Kayako Messenger: Live Chat
Audit score: 48 / 100
Rabbit Messenger Live-chat
Audit score: 48 / 100
Admin User Messages
Audit score: 46 / 100
Brosix Live Chat
Audit score: 46 / 100
BuddyPress Instant Chat
Audit score: 46 / 100
ZJ Live Chat
Audit score: 46 / 100
Chatgen
Audit score: 45 / 100
Communication Icon
Audit score: 45 / 100
FROGED
Audit score: 45 / 100
iSlash omnichannel messaging
Audit score: 45 / 100
Rubric sections that score below a grade B (under 70) in the category sample — the share of those apps with a gap in each section. A higher share means more of the leading communication apps need work there.