- Category rank
- #237 in Customer Service
- Listing audit
- 47/100
Zoom Contact Center for EPIC is a Zoom App Marketplace app by Zoom.
Zoom Contact Center for EPIC is the #237 ranked Customer Service app on Zoom, as of Oct 27, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 27, 2026
Zoom Contact Center for EPIC ranks #237 of 187 in Customer Service on Zoom.
Pros
- No standout positives in the measured data.
Cons
- −Sparse visual evidence (0 screenshots) — harder to evaluate the UX before installing
About Zoom Contact Center for EPIC
Zoom Contact Center is an AI-powered, omnichannel contact center platform
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Other capabilities (1)
role not classified yet
- Omnichannel SupportAccess support seamlessly across multiple channels and platforms.
Ratings and reviews
Zoom does not publish ratings or reviews for its apps.
Category rankings
A category rank is the app's position in Zoom's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#237of 187Top 100%
