
nps.today is the #14 ranked surveys and reviews app on Zendesk, with a 5.0 average rating from 2 reviews, priced $199.00 per month, as of Sep 11, 2026.
nps.today is a Zendesk Marketplace app by Cloudhuset. With a rating of 5.0★ from 2 reviews, it currently ranks #14 in the Surveys and Reviews category.
AppRanks data: nps.today ranks #14 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
nps.today is a category-leading Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Cloudhuset — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing ($199.00 per month) — evaluation requires committing payment details
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About nps.today
How nps.today works
This app allows you to setup different nps.today campaigns for different types of tickets. It also lets you decide, when and how to deliver your NPS surveys. For example you can choose to send a survey when a ticket is solved, or to send a survey 48 hours after a ticket has been solved. You can also choose whether you want to send the survey as an integrated part of your "ticket solved" notifications, or you want to send it separately, either from Zendesk or directly from nps.today.
It also lets you see what ratings you have previously received from a customer, when viewing one of their tickets.
Screenshots



Category rankings
As of Sep 12, 2026- Surveys and Reviews#14of 125Top 12%
- CRM and Marketing#31of 231Top 14%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
nps.today doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where nps.today stands in the Surveys and Reviews category
nps.today ranks #14 of 125 apps in the Surveys and Reviews category, placing it in the top 12% of the listing.
Frequently asked questions
What is nps.today?
nps.today is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cloudhuset.
Is nps.today free?
nps.today does not offer a permanent free plan on Zendesk. Pricing starts at $199.00 per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses nps.today?
nps.today is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does nps.today rank on Zendesk?
nps.today currently sits at position #14 in the Surveys and Reviews category on Zendesk. That places it in the top 11% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.