User Unassignment Manager is the #39 ranked workflows app on Zendesk, with a 5.0 average rating from 3 reviews, priced $1.66 per agent, per month, as of Sep 10, 2026.
User Unassignment Manager is a Zendesk Marketplace app by Zeeroot. With a rating of 5.0★ from 3 reviews, it currently ranks #39 in the Workflows category.
AppRanks data: User Unassignment Manager ranks #39 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
User Unassignment Manager is a category-leading Zendesk app with a limited review volume. It is listed in the Workflows category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Zeeroot — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
- −Paid-only pricing ($1.66 per agent, per month) — evaluation requires committing payment details
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About User Unassignment Manager
How User Unassignment Manager works
We at Zeeroot Labs helps you design and build custom apps, workflows or integrations to improve operational efficiency and there by reducing the cost.
User Unassignment Manager help you with the following
Assignment timestamps
User level metrics
SLAs
Number of user worked
Multiteam metrics.
UUM assign tickets to user as soon as they view it. This app helps you to assign the current user for an unassigned case. This will also help reassign current user to a ticket which was assigned to another team member but will need save ticket manually.
Admins and owners are expempted from the workflow inorder to give flexibility for auditing the tickets.
App have a UI to give you updates on assignment and reason from the exemption of assignment if any.
Data & Privacy
This app accesses the following Zendesk data solely to perform ticket assignment: the current agent's user ID, name, role, and group memberships, and the ticket's current assignee. No customer data is stored, transmitted, or shared outside of your Zendesk instance. All operations are performed in-browser using the Zendesk Apps Framework. For more information, see our privacy policy at https://zeeroot.com/privacy
Screenshots
Category rankings
As of Sep 11, 2026- Reporting and Analytics#39of 259Top 16%
- Workflows#39of 293Top 14%
- Agent Productivity#52of 404Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
User Unassignment Manager doesn't have curated competitor matchups yet. Other tracked workflows apps on Zendesk:
Where User Unassignment Manager stands in the Workflows category
User Unassignment Manager ranks #39 of 293 apps in the Workflows category, placing it in the top 14% of the listing.
Frequently asked questions
What is User Unassignment Manager?
User Unassignment Manager is an app for Zendesk. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Workflows category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zeeroot.
Is User Unassignment Manager free?
User Unassignment Manager does not offer a permanent free plan on Zendesk. Pricing starts at $1.66 per agent, per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses User Unassignment Manager?
User Unassignment Manager is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Workflows category on Zendesk.
Where does User Unassignment Manager rank on Zendesk?
User Unassignment Manager currently sits at position #39 in the Reporting and Analytics category on Zendesk. That places it in the top 15% of 259 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.