Lokalise Messages for Support for Zendesk Marketplace
Lokalise Messages for Support is the #52 ranked translations app on Zendesk, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 11, 2026.
Lokalise Messages for Support is a Zendesk Marketplace app by Lokalise, Inc.. With a rating of 1.0★ from 1 reviews, it currently ranks #52 in the Translations category.
AppRanks data: Lokalise Messages for Support ranks #52 in Translations on Zendesk Marketplace, placing it in the top 77% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Lokalise Messages for Support is a mixed-rating Zendesk app with a limited review volume. It is listed in the Translations category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Lokalise, Inc. — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Lokalise Messages for Support
How Lokalise Messages for Support works
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Lokalise Messages for Zendesk Support and Agent Workspace
Deliver great customer experience, no matter where your customers are or what language they speak.
Lokalise Messages makes multilingual support simple
Lokalise Messages translates conversations between customers and agents in real time using neural machine translation, enabling you to instantly serve customers worldwide in their native language, regardless of what agents are available. Compatible with Zendesk Agent Workspace, Lokalise Messages allows agents to communicate in 100+ languages, managing Support and Chat conversations in the same interface.
Don't let multi-language conversations slow you down and disrupt your service operation. Deliver outstanding customer service in any language and improve your handle time, first contact resolution (FCR), CSAT, and NPS.
Key benefits
Localized customer service in real time, every time – Delight your customers by consistently serving them in their native language and improving your CSAT and NPS.
Smooth global expansion – Keep your service level, and average handle time, on target by arming agents with a real-time translator that helps them manage every interaction.
Make smarter data-driven decisions – Analyze insights on contact volume per language, to make smarter hiring decisions and feed the business with rich insights on how to prioritize expansion.
Key features
AI-powered neural machine translation – Real-time, two-way translation of messages.
Easy setup and intuitive UI – Be ready to provide multilingual service in a matter of minutes right in the Zendesk interface
Glossary – Make sure common industry and company terminology is correctly translated or not translated at all, with customized glossary entries.
Analytics dashboard – Get full visibility of customer service interactions per language with language stats dashboard and metrics.
Language-based routing - Detect customers’ language and route conversations to native-speaking agents.
How it works
Lokalise automatically detects the language of the ticket and instantly translates incoming messages to your base language.
Agents start internal notes with ! to have their messages translated into the customer’s language.
Your customers get translated replies in real-time.
You can change the language of the chat and your base language in the settings. It is also possible to add other languages spoken by your team as non-translatable.
Pricing
Lokalise Messages for Zendesk is free; however, usage limits apply. For more pricing information you can contact us via email [email protected]
Support
If you have any questions or need further information please contact [email protected] or use our website real-time chat.
Useful links:
Privacy Policy and License Agreement
Support articles
Screenshots
Category rankings
As of Sep 12, 2026- Translations#52of 68Top 77%
See 90-day rank history for each category
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Keyword rankings
Lokalise Messages for Support ranks for 3 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #17
- 2.messagesRank #2
- Rank #7
Competitors & alternatives
Lokalise Messages for Support doesn't have curated competitor matchups yet. Other tracked translations apps on Zendesk:
Where Lokalise Messages for Support stands in the Translations category
Lokalise Messages for Support ranks #52 of 68 apps in the Translations category, placing it in the top 77% of the listing.
Frequently asked questions
What is Lokalise Messages for Support?
Lokalise Messages for Support is an app for Zendesk. It currently holds a 1.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Translations category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Lokalise, Inc.
Who uses Lokalise Messages for Support?
Lokalise Messages for Support is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Translations category on Zendesk.
Where does Lokalise Messages for Support rank on Zendesk?
Lokalise Messages for Support currently sits at position #52 in the Translations category on Zendesk. That places it in the top 76% of 68 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.