Cobrowse.io for Support for Zendesk Marketplace
Cobrowse.io for Support is the #41 ranked it and hr app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 13, 2026.
Cobrowse.io for Support is a Zendesk Marketplace app by Cobrowse.io LLC. With a rating of 5.0★ from 1 reviews, it currently ranks #41 in the IT and HR category.
AppRanks data: Cobrowse.io for Support ranks #41 in IT and HR on Zendesk Marketplace, placing it in the top 31% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cobrowse.io for Support is a category-leading Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Cobrowse.io LLC — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Cobrowse.io for Support
How Cobrowse.io for Support works
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Transform your customer and agent experiences with Cobrowse for Zendesk. Deliver quantifiable improvements in CSAT, ASAT, AHT and FCR. Accelerate client onboarding and reduce operational costs with real-time, collaborative browsing sessions.
Cobrowse for Zendesk enables agents to seamlessly integrate real-time, personalized support across omnichannel engagements. It can augment Zendesk Chat or Zendesk Talk or serve as a point of escalation if customers cannot self-serve using Zendesk Guide, delivering a differentiated customer experience across multiple touchpoints.
Provide real human guidance within your Zendesk platform, and deliver a frictionless customer experience across web and mobile platforms. Flexible session initiation options allow customers to engage in a manner that suits them, helping to build trust. Data redaction by default further adds to compliance and fosters customer confidence.
See it for yourself: Free Online Demo
Integrating Cobrowse into Zendesk ticketing, messaging and live chat enables agents to elevate complex omnichannel engagements to co-browsing sessions when you need to provide that next level of customer support.
The most advanced co-browsing solution
A feature-rich agent toolkit, comprising a laser pointer, drawing tool and annotation to provide real-time guidance.
The same comprehensive suite of tools used for web and mobile browsing is available across native mobile apps.
Private by default, all customer data can be redacted automatically unless specifically added to the allowed list.
Universal co-browsing enables agents to follow customers throughout their digital journey, even if they navigate to third-party content.
A range of flexible session initiation options, including 6-digit codes, one-click connect and push notifications, are available to suit your customers' preferences.
Access session replays for a full audit trail of every action taken during a co-browsing session for mediation, compliance or performance improvement.
Agent-present mode allows agents to share content from approved web or mobile applications directly with customers, boosting customer understanding and adoption.
Extend support for remote devices beyond in-app troubleshooting with optional full-device screen sharing.
For mobile users, enhanced troubleshooting is possible thanks to mobile camera share. Users can share a live feed from their mobile to improve communication and accelerate issue identification and resolution.
Cobrowse flexibility extends to deployment. Customers can choose to use Cobrowse in the cloud, self-host in their own cloud, run in an on-premises data center or deploy to air-gapped protected networks.
Privacy Policy: https://cobrowse.io/privacy
Screenshots
Category rankings
As of Sep 13, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Cobrowse.io for Support doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Cobrowse.io for Support stands in the IT and HR category
Cobrowse.io for Support ranks #41 of 135 apps in the IT and HR category, placing it in the top 31% of the listing.
Frequently asked questions
What is Cobrowse.io for Support?
Cobrowse.io for Support is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cobrowse.io LLC.
Who uses Cobrowse.io for Support?
Cobrowse.io for Support is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does Cobrowse.io for Support rank on Zendesk?
Cobrowse.io for Support currently sits at position #41 in the IT and HR category on Zendesk. That places it in the top 30% of 135 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.