Emoji is the #79 ranked agent productivity app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 10, 2026.
Emoji is a Zendesk Marketplace app by Zendesk. With a rating of 5.0★ from 2 reviews, it currently ranks #79 in the Agent Productivity category.
AppRanks data: Emoji ranks #79 in Agent Productivity on Zendesk Marketplace, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Emoji is a category-leading Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from Emoji?
See Emoji's alternatives ranked by audit score, rating, and review velocity.
About Emoji
How Emoji works
Sometimes words just aren’t enough. With the Emoji app, your agents have a way to express themselves and communicate a full range of emotions. The Emoji app is located right in the Rich Text Editor toolbar, making it more accessible with fewer clicks, right when your agents need it.
This app is available for everyone on a Team Plan or above who has enabled the Rich Text Editor.
Send Unicode emoji that appear as native emoji to the end user
Quickly access the emoji library from the Rich Text Editor
Search for your favorite emoji
Browse emojis by category
Jump quickly between categories
Screenshots
Category rankings
As of Sep 11, 2026- Agent Productivity#79of 404Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Emoji doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Emoji stands in the Agent Productivity category
Emoji ranks #79 of 404 apps in the Agent Productivity category, placing it in the top 20% of the listing.
Frequently asked questions
What is Emoji?
Emoji is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Emoji?
Emoji is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Emoji rank on Zendesk?
Emoji currently sits at position #79 in the Agent Productivity category on Zendesk. That places it in the top 20% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.