Hide Ticket Forms for Zendesk Marketplace
Hide Ticket Forms is the #59 ranked agent productivity app on Zendesk, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 4, 2026.
Hide Ticket Forms is a Zendesk Marketplace app by Eastern Logic. With a rating of 5.0★ from 3 reviews, it currently ranks #59 in the Agent Productivity category.
AppRanks data: Hide Ticket Forms ranks #59 in Agent Productivity on Zendesk Marketplace, placing it in the top 15% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hide Ticket Forms is a category-leading Zendesk app with a limited review volume. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Eastern Logic — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Hide Ticket Forms
How Hide Ticket Forms works
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Hide Ticket Forms
The Hide Ticket Forms App makes it easy to hide ticket forms in the Agent Interface. Follow the simple set up instructions to choose which forms should be hidden. Then choose which groups or roles should have the forms hidden..
About the Hide Ticket Forms app
Do you ever find it necessary to enable forms for some groups of agents but not for others? Think it’s cumbersome to have every single form available for every single agent? Or maybe you have certain agent roles that need to have specialized ticket forms that shouldn't be visible to other agents. If so, then the Hide Ticket Forms app may be right for you.
This app makes it easy to hide ticket forms in the agent interface. Just install the app and then follow the set up instructions to start hiding forms. Have more questions? Check out our help centre article for more details.
Key Use Cases
Ideal for a range of use cases, such as restricting form access, keeping the form list compact, only showing the forms needed by the agent, or helping on board new agents by only having them see the forms they need.
Hide forms based on group
Hide forms based on user role
Install multiple times to set up different rules for different teams
Keep separate agent and Help Centre forms
Keep form lists neat and compact
Data Usage Disclosure
All data is processed locally in the browser. No data is sent to, fetched from, or stored on external service. Please visit our data disclosure policy page for more specific information about this app.
About Eastern Logic
We strive to provide thoughtful solutions for organizations using Zendesk. Our solutions range from the simple apps that add a key piece of missing functionality, to bespoke consulting engagements implementing highly complex workflows. We welcome feedback on existing apps as well as enquiries about custom solutions. Please leave a review below or get in touch with us here.
Screenshots
Category rankings
As of Sep 4, 2026- Agent Productivity#59of 404Top 15%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Hide Ticket Forms doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Hide Ticket Forms stands in the Agent Productivity category
Hide Ticket Forms ranks #59 of 404 apps in the Agent Productivity category, placing it in the top 15% of the listing.
Frequently asked questions
What is Hide Ticket Forms?
Hide Ticket Forms is an app for Zendesk. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Eastern Logic.
Is Hide Ticket Forms free?
Hide Ticket Forms offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Hide Ticket Forms?
Hide Ticket Forms is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Zendesk.
Where does Hide Ticket Forms rank on Zendesk?
Hide Ticket Forms currently sits at position #59 in the Agent Productivity category on Zendesk. That places it in the top 15% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.