Wistia is the #23 ranked video app on Zendesk, with a 4.0 average rating from 12 reviews, with a free plan available, as of Sep 3, 2026.
Wistia is a Zendesk Marketplace app by Wistia. With a rating of 4.0★ from 12 reviews, it currently ranks #23 in the Video category.
AppRanks data: Wistia ranks #23 in Video on Zendesk Marketplace, placing it in the top 26% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Wistia is a well-rated Zendesk app with a limited review volume. It is listed in the Video category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 12 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (12) — ratings can shift significantly with new feedback
Looking to switch from Wistia?
See Wistia's alternatives ranked by audit score, rating, and review velocity.
About Wistia
How Wistia works
Wistia: Your friendly neighborhood video platform 🏡.
The Wistia app for Zendesk makes it easy add videos from your Wistia account right into Zendesk tickets. Build stronger, more human relationships with your customers, and understand the impact of video on your support.
With the Wistia Zendesk app, you can:
Navigate your Wistia library and find the right video to share.
Add a video thumbnail link to a Zendesk ticket.
Track the viewer's email address in your Wistia stats, and learn how each person interacts with your content.
Tag Zendesk tickets automatically when a video is shared, to see how video impacts your team's productivity and your customers' happiness.
Bonus: Learn how to make great videos for customer support with this helpful DIY guide in the Wistia Library:
Screenshots
Category rankings
As of Sep 4, 2026- Video#23of 90Top 26%
- Knowledge and Content Management#29of 204Top 15%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Wistia doesn't have curated competitor matchups yet. Other tracked video apps on Zendesk:
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Where Wistia stands in the Video category
Wistia ranks #23 of 90 apps in the Video category, placing it in the top 26% of the listing.
Frequently asked questions
What is Wistia?
Wistia is an app for Zendesk. It currently holds a 4.0-star rating from 12 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Video category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Wistia.
Who uses Wistia?
Wistia is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Video category on Zendesk.
Where does Wistia rank on Zendesk?
Wistia currently sits at position #23 in the Video category on Zendesk. That places it in the top 26% of 90 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.