
Zalo Integration for Zendesk Marketplace
By Quesera
Zalo Integration is the #131 ranked messaging app on Zendesk, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Zalo Integration is a Zendesk Marketplace app by Quesera. With a rating of 1.0★ from 1 reviews, it currently ranks #131 in the Messaging category.
AppRanks data: Zalo Integration ranks #131 in Messaging on Zendesk Marketplace, placing it in the top 68% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zalo Integration is a mixed-rating Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Quesera — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Zalo Integration?
See Zalo Integration's alternatives ranked by audit score, rating, and review velocity.
About Zalo Integration
How Zalo Integration works
Zalo Channel from Quesera
Zalo is Vietnam’s premier chatting platform, with more than 100 million users worldwide. On a daily basis, people send about 900 million messages, make 50 million minutes of calls, and deliver 45 million pictures through the app.
Zalo has introduced Zalo Pay and achieved great success while tailing by other e-payment competition.
With Zalo Channel integration, Zendesk clients can connect and interact with their customers and Zalo users directly and help you create and handle all Zalo messages into your Zendesk workflows.
Some of the features such as:
Seamless messages changes between Zalo & Zendesk Support tickets
Support multimedia on tickets & Zalo ( video, voice records, photos, contacts, files)
Define ticket type, priority and tags for your incoming Zalo messages/support
Customisable Hello Message for your customer
Screenshots



Category rankings
As of Sep 12, 2026- Messaging#131of 193Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zalo Integration doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Zalo Integration stands in the Messaging category
Zalo Integration ranks #131 of 193 apps in the Messaging category, placing it in the top 68% of the listing.
Frequently asked questions
What is Zalo Integration?
Zalo Integration is an app for Zendesk. It currently holds a 1.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Quesera.
Is Zalo Integration free?
Zalo Integration does not offer a permanent free plan on Zendesk. Pricing starts at Free 14-day trial, then $10.00 per agent, per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zalo Integration?
Zalo Integration is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Zalo Integration rank on Zendesk?
Zalo Integration currently sits at position #131 in the Messaging category on Zendesk. That places it in the top 68% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.