Paldesk – Live Chat & Helpdesk is a WordPress app, with a 5.0 average rating from 1 reviews, as of July 9, 2026.
Paldesk – Live Chat & Helpdesk is a WordPress Plugin Directory app by paldesk. With a rating of 5.0★ from 1 reviews.
AppRanks data: Paldesk – Live Chat & Helpdesk ranks #0 in Customer support on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Paldesk – Live Chat & Helpdesk is a category-leading WordPress app with a limited review volume. It is listed in the live chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by paldesk — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Paldesk – Live Chat & Helpdesk?
See Paldesk – Live Chat & Helpdesk's alternatives ranked by audit score, rating, and review velocity.
How Paldesk – Live Chat & Helpdesk works
Show full descriptionShow less
Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Connect multiple channels into a single dashboard, respond to all your messages from one place. Start capturing leads, solving tickets & selling more.
INTEGRATIONS:
Built on-top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.
- Android & iOS Apps
- Website
Consolidate inbound inquiries from email, mobile apps and social networks so they can be answered from one convenient dashboard – or even from Slack!
Stop juggling multiple accounts, logins and open browser windows and never miss an opportunity to engage or answer your customers.
MAJOR FEATURES:
Paldesk is great for entrepreneurs and startups that are managing their first live chat channel, and scales easily to businesses with multiple chat operators in distinct teams or divisions.
Explore some of the essential features Paldesk has to offer, listed below.
- Multichat Support – Add multiple chats and install them on more than one website.
- Working Hours – Add multiple chats and install them on more than one website.
- Smart Chat Routing – Assign chats to the ideal agent.
- Ticketing – Create, manage, respond and resolve tickets.
- Predefined Answers – Respond to FAQ questions faster and get more done.
- chat Customization – Customize your look and color of your website chat.
- Notifications – Get notified via email when a new conversation arrives.
Compatible with Chrome, Firefox, Safari and Microsoft Edge.
EASY INSTALLATION
Paldesk – Live Chat & Helpdesk is easy to install and takes under 4 minutes to get up and running on WordPress.
Start your journey! Get chatting! Download the Paldesk plugin now and sign up here for a free trial!
Override chat css Style To override chat css, use class “.paldesk-chat” as parent class and “!important” for property values. Examples can be found in {plugin folder}/css/site/paldesk-chat-override.css.tpl
Category rankings
As of Jul 9, 2026- Customer support#0of 205Top 1%
- helpdesk#0of 84Top 1%
- Instant messaging#0of 3Top 1%
- live chat#0of 385Top 1%
- Ticketing system#0of 6Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Paldesk – Live Chat & Helpdesk ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- 1.helpdeskRank #224
Competitors & alternatives
Paldesk – Live Chat & Helpdeskdoesn't have curated competitor matchups yet. Other tracked live chat apps on WordPress:
Where Paldesk – Live Chat & Helpdesk stands in the live chat category
Paldesk – Live Chat & Helpdesk ranks #0 of 385 apps in the live chat category, placing it in the top 1% of the listing.
Frequently asked questions
What is Paldesk – Live Chat & Helpdesk?
Paldesk – Live Chat & Helpdesk is an app for WordPress. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the live chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by paldesk.
Who uses Paldesk – Live Chat & Helpdesk?
Currently around 30 active stores have installed Paldesk – Live Chat & Helpdesk. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the live chat category on WordPress.