PagePin – Client Feedback & Bug Reporting for WordPress Plugin Directory

PagePin gives WordPress agencies and developers two tools for client feedback and bug reporting — Pinshots for screenshot-based bug reports and Pinpoints for DOM-based comment threads. Self-hosted, GDPR compliant, no cloud dependencies.

Pinshots — Bug Reporting Screenshot-based feedback with visual markers. Place numbered markers anywhere on the page, add notes, and capture everything in a single screenshot. Perfect for quick bug reports, design reviews, and client feedback rounds.

Three Marker Types — Negative (red) for bugs, Positive (green) for approvals, Note (orange) for comments

One-Click Screenshots — Capture the current page instantly with all markers included

Email Delivery — Send feedback with screenshot attachment to up to 5 recipients

Custom Watermark — Brand every screenshot with your own text

Adjustable Compression — Image quality from 10% to 100%

Undo/Redo — Ctrl+Z / Ctrl+Y to undo and redo marker placements

Drag & Drop — Reposition markers by dragging them to the correct location

Pinpoints — Client Feedback DOM-based comment threads attached directly to page elements — like Google Docs comments, but for your live website. Comments persist even when the page layout changes, making it ideal for ongoing collaboration and iterative design feedback.

Element-Attached Threads — Click any element to start a comment thread on it

Smart Element Matching — Comments survive layout changes through CSS selectors, content fingerprinting, and multi-signal scoring

@Mentions — Mention team members or external guests in comments to notify them

Resolve & Reopen — Mark threads as resolved and reopen them when needed

Sidebar Overview — All pinpoints listed in a slide-out sidebar with unread badges

Visual Indicators — Numbered badges on the page show where pinpoints are attached

Tag System — Organize pinpoints with custom colored tags (Bug, Design, Content, Urgent, or your own)

How It Works

Pin — Press Ctrl+Alt+F (or click the floating button) and click anywhere on your site

Capture — Screenshot, element position, and browser context are captured automatically

Ship — Feedback is delivered to your inbox or discussed in a pinpoint thread

Key Features Screenshots & Markers

Three annotation tools with automatic numbering

Keyboard shortcuts: Ctrl+Alt+F to activate, keys 1/2/3 for tool selection

Customizable floating feedback button with inactivity auto-hide

Dual screenshot engines (html2canvas and html-to-image)

Touch support for tablets and mobile devices

Collaboration

External Collaborators — Invite anyone via Magic Link email or shareable URL (no WordPress account needed)

Collaborator Reuse — Grant existing guests access to additional pinpoints without creating new links

@Mention Notifications — Mention collaborators in comments to send email notifications with Magic Link access

Auto-Grant Access — Mentioning a collaborator automatically grants them access if they don’t have it yet

Share Modal — Internal link for team members, external sharing with guest dropdown or new guest creation

Thread Notifications — All thread participants (including collaborators) are notified of new comments

Configurable Link Expiry — Set Magic Links to expire after 7, 30, or 90 days

Admin & Management

Admin dashboard with feedback statistics and quick links

Feedback overview with status filters (New, Sent, Resolved) and bulk actions

Post/Page metabox showing pinpoint count per content

Admin bar integration with live feedback counter badge

Collaborator management with type display, inline email editing, and access control

Tag management with custom colors and usage statistics

8-step setup wizard for first-time configuration

Security & Access Control

Role-based access — control who can create, view, and resolve feedback

Granular pinpoint permissions (create, view, resolve per role)

Spam protection: honeypot, submission timing, rate limiting with escalation

Optional CAPTCHA: reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile

Rate limit escalation (5 min → 15 min → 1 hour → 6 hours → 24 hours)

Privacy & Standards

100% self-hosted — your server, your database, your data

GDPR compliant — no external calls unless CAPTCHA is enabled

Clean uninstall — all data removed when plugin is deleted

Multilingual — English and German included, translation-ready

WordPress Coding Standards (WPCS 3.0) and PHPStan Level 5

Use Cases

Web Agencies — Collect and manage client feedback across projects

Developers — QA testing, bug reporting, and code review workflows

Support Teams — Visual bug reports from users with full context

Design Reviews — Attach comments to specific design elements for iterative feedback

Content Teams — Request page changes with visual annotations

Client Onboarding — Share feedback links with clients who don’t have WordPress accounts

Public Feedback Mode Enable public feedback to allow website visitors (even without login) to submit visual feedback. Protected by multiple spam prevention measures:

Honeypot fields

Submission timing checks

Rate limiting per IP and session

Optional CAPTCHA (reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile)

For more information visit pagepin.io

Support

Website: pagepin.io

Support: [email protected]

Third Party Services This plugin connects to external services ONLY when you explicitly enable CAPTCHA protection:

Google reCAPTCHA (v2 or v3) When enabled, user interaction data is sent to Google for spam verification.

* Service: https://www.google.com/recaptcha/

* Privacy Policy: https://policies.google.com/privacy

* Terms of Service: https://policies.google.com/terms

hCaptcha When enabled, user interaction data is sent to hCaptcha for spam verification.

* Service: https://www.hcaptcha.com/

* Privacy Policy: https://www.hcaptcha.com/privacy

* Terms of Service: https://www.hcaptcha.com/terms

Cloudflare Turnstile When enabled, user interaction data is sent to Cloudflare for spam verification.

* Service: https://www.cloudflare.com/products/turnstile/

* Privacy Policy: https://www.cloudflare.com/privacypolicy/

* Terms of Service: https://www.cloudflare.com/website-terms/

Important: No data is sent to external services unless you explicitly enable CAPTCHA in the plugin settings. Without CAPTCHA, the plugin operates entirely on your own server.

Privacy Data Collection This plugin collects and stores the following data locally on your WordPress server:

For authenticated users (logged-in):

* User ID (WordPress user reference)

* Feedback content (screenshots, markers, messages)

* Page URL where feedback was submitted

* Timestamp

For public/anonymous feedback (when enabled):

* Email address (if provided by the visitor)

* IP address (for rate limiting only)

* Session token (anonymous identifier)

* Feedback content (screenshots, markers, messages)

* Page URL and timestamp

For external collaborators (when enabled):

* Display name

* Email address (optional, for Magic Link invitations and @mention notifications)

* Authentication token (for session-based access)

* Access grants (which pinpoints the collaborator can view)

* Last access timestamp

Data Retention

Feedback data: Stored until manually deleted by an administrator

Rate limiting data (IP/Session): Automatically deleted after 24 hours

Screenshots: Stored until feedback is deleted

Collaborator data: Stored until manually deleted by an administrator

Data Location

Database: WordPress database tables (prefixed with your WordPress table prefix)

Screenshots: /wp-content/uploads/pagepin/ directory

GDPR Compliance

All data is stored locally on your server

No analytics or tracking is performed

No data is shared with third parties (unless CAPTCHA is enabled)

Data can be exported and deleted upon request via WordPress admin

IP addresses are pseudonymized after rate limit period

Consent For public feedback mode, we recommend:

* Linking to your privacy policy in the feedback form

* Enabling the GDPR consent checkbox in plugin settings

* Informing visitors about data collection in your site’s privacy policy