JotCast Live Chats is a WordPress Plugin Directory app by jotcast.
AppRanks verdict
Generated from live marketplace data — refreshed daily
JotCast Live Chats is a newly-listed WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by jotcast — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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How JotCast Live Chats works
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JotCast Live Chats connects your WordPress site to JotCast live chat, enabling zero-click single sign-on for your users. When a logged-in WordPress user visits a page with a JotCast chat embed, they are automatically signed in using their WordPress display name. No extra accounts, no login buttons, no redirects.
Features:
Zero-click SSO — WordPress users are automatically authenticated in JotCast chats with no additional steps.
Chat visibility control — Restrict who can see chats on your site based on WordPress role: everyone, logged-in users only, subscribers and above, or administrators only.
Membership gating — Use the jotcast_user_is_member filter hook to define your own membership criteria. Works with any membership plugin including Groups, MemberPress, Paid Memberships Pro, WooCommerce Memberships, and custom solutions.
Secure token exchange — SSO keys are exchanged server-to-server using short-lived, single-use authorization codes. Your encryption key never touches the browser.
AES-256-CBC encryption — User data is encrypted before being passed to JotCast, ensuring secure transmission.
How it works:
Install and activate the plugin.
Go to Settings → JotCast Live Chats and click “Connect to JotCast.”
Authorize the connection with your JotCast account.
That’s it. Your existing JotCast chat embeds will automatically log in your WordPress users.
Membership gating with custom filters:
If you want to restrict certain JotCast chats to paying members, you can define your own membership logic using the jotcast_user_is_member filter. Add this to your theme’s functions.php or a custom plugin:
add_filter('jotcast_user_is_member', function($is_member, $user) { // Your custom membership check here // Return true if the user is a paying member, false otherwise return $is_member; }, 10, 2);
The result is included in the SSO token, and you can mark individual chats as “Members Only” in JotCast’s chat creation form.
Requirements:
A JotCast account (sign up at jotcast.com)
One or more JotCast chat embeds on your WordPress site
PHP 7.4 or higher with the OpenSSL extension
External services This plugin connects to the JotCast service (https://www.jotcast.com) to provide live chat functionality with automatic single sign-on for your WordPress users.
When the plugin is first connected:
A one-time server-to-server request is made to JotCast to exchange a short-lived authorization code for an SSO encryption key. Your site URL and site name are sent during this process.
On every page load that contains a JotCast chat embed:
The plugin encrypts the logged-in user’s display name, email address, profile picture URL, and membership status using AES-256-CBC, and appends the encrypted token to the JotCast embed script URL. This data is sent to JotCast so the user can be automatically signed into the chat. No data is sent for users who are not logged in.
Service: JotCast
Terms of Service: https://www.jotcast.com/terms.html
Privacy Policy: https://www.jotcast.com/privacy.html
Keyword rankings
JotCast Live Chats ranks for 1 keywords across WordPress Plugin Directory. Here are the top 1:
- Rank #391
Competitors & alternatives
AppRanks tracks competitor sets per category. For JotCast Live Chats, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is JotCast Live Chats?
JotCast Live Chats is an app for WordPress. It is published on WordPress Plugin Directory and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by jotcast.