Bitrix24 is a WordPress app, with a 3.0 average rating from 6 reviews, as of July 9, 2026.
Bitrix24 is a WordPress Plugin Directory app by bitrix24. With a rating of 3.0★ from 6 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Bitrix24 is a mixed-rating WordPress app with a limited review volume. It is listed in the live chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by bitrix24 — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (6) — ratings can shift significantly with new feedback
Looking to switch from Bitrix24?
See Bitrix24's alternatives ranked by audit score, rating, and review velocity.
How Bitrix24 works
This free Bitrix24 widget lets you insert live chat, call back request and various web forms into your website.
All information from chat and forms is automatically imported into free Bitrix24 CRM. The widget supports up to
12 agents absolutely free, is easily customizable, and works on mobile, web and desktop apps.
How to connect Bitrix24?
After you install the plugin, all links to Bitrix24 forms will be displayed on WordPress sites as embedded forms.
You can also use this plugin to install live chat and call back widgets on your WordPress site as well.
In addition to that, this plugin can send orders from WordPress based online stores into Bitrix24 CRM.
Please follow these instructions to access these features:
Log into your Bitrix24 account and enable website widget.
Get the widget code for WordPress and insert it into appropriate plugin field (instructions
area available at https://helpdesk.bitrix24.com/open/4112659/)
If you use popular any WordPress ecommerce engine to run your online store, this plugin can automatically
send online orders to your CRM. Simply go to plugin settings and do the following:
Enable CRM connector.
Insert connector URL. You can get the URL inside Bitrix24 CRM.
Select default currently for your online store. Otherwise the currency will be determined automatically.
Category rankings
As of Jul 9, 2026- Bitrix24#0of 2Top 1%
- Callback#0of 11Top 1%
- Crm#0of 92Top 1%
- Integration#0of 65Top 1%
- live chat#0of 385Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Bitrix24doesn't have curated competitor matchups yet. Other tracked live chat apps on WordPress:
Where Bitrix24 stands in the live chat category
Bitrix24 ranks #0 of 385 apps in the live chat category, placing it in the top 1% of the listing.
Frequently asked questions
What is Bitrix24?
Bitrix24 is an app for WordPress. It currently holds a 3.0-star rating from 6 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the live chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by bitrix24.
Who uses Bitrix24?
Currently around 500 active stores have installed Bitrix24. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the live chat category on WordPress.