Integration for Zoho CRM and Zoho Bigin – Contact Form 7, WPForms, Elementor, Gravity Forms and More for WordPress Plugin Directory

This plugin sends form submissions from Contact Form 7, WPForms, Elementor Forms, Gravity Forms, and Formidable Forms to Zoho CRM and Zoho Bigin.

When a user submits a form, the plugin can create or update records—such as leads, contacts, or deals—in your Zoho CRM or Zoho Bigin account. This helps reduce manual data entry and keeps your CRM data consistent with your website forms.

Why Use This Plugin?

Stop copying form data manually into Zoho

Instantly create Leads, Contacts, Deals, or Pipeline records from form submissions

Works with the most popular WordPress form plugins

Supports all major Zoho CRM modules and all Zoho Bigin modules including Pipelines

No coding or API knowledge required

Supported WordPress Form Plugins

Contact Form 7 — most popular free form plugin

WPForms — beginner-friendly drag and drop forms

Elementor Forms — forms built inside Elementor page builder

Gravity Forms — advanced WordPress forms

Formidable Forms — powerful form builder with calculations

Supported Zoho CRM Modules

Send form data to any Zoho CRM module:

Leads — capture website leads directly into Zoho CRM

Contacts — create or update contact records

Accounts — sync company or organization data

Deals/Pipelines — push deal information from forms

Vendors, Campaigns, Price Books, Products

Cases, Solutions

Quotes, Sales Orders, Purchase Orders, Invoices

Activities, Tasks, Events, Calls

Projects, Notes, Attachments

Custom Modules — sync data to any custom module you have created in Zoho CRM

Supported Zoho Bigin Modules

Send form data to any Zoho Bigin module:

Pipelines — create new pipeline records (deals) in Zoho Bigin directly from form submissions

Contacts — add or update contact records in Bigin

Companies — sync company data from forms

Products — push product information

Activities, Tasks, Events, Calls, Notes

Zoho Bigin Pipelines: If you use Zoho Bigin to manage your sales pipeline, this plugin lets you automatically add new pipeline entries whenever a form is submitted — perfect for lead capture forms, quote request forms, or any form that starts a sales process.

How It Works

A visitor submits a form on your WordPress site

The plugin receives the submission instantly

It maps each form field to the corresponding Zoho CRM or Bigin field

It creates or updates the record in Zoho via the API

The result is logged — success or failure — so you always know what happened

Key Features

Real-time sync — form submissions are sent to Zoho immediately

All major modules — Leads, Contacts, Deals, Pipelines, and more

Flexible field mapping — map any form field to any Zoho field

Custom values — send fixed text or dynamic values to Zoho fields

System field mapping — automatically send page URL, submission time, and more

Duplicate handling — choose to add, skip, or update existing records

Primary key support — match records by email, phone, or any unique field

Conditional logic (filter criteria) — only sync when specific conditions are met

Picklist helper — see allowed values for Zoho picklist fields and copy them with one click

Notes field — attach a note to every record created in Zoho

File attachments — upload form file fields to Zoho record attachments

Tag support — add tags to Zoho records from form submissions

Detailed logs — view every submission with status, request data, and Zoho response

Resync — manually resync failed records from the Logs page

Email notifications — get notified when a record fails to sync

Multiple accounts — connect more than one Zoho account

Enable or disable integrations — pause any integration without deleting it

Picklist Allowed Values Helper

When mapping a Zoho picklist field (such as Lead Source, Salutation, Status, or any dropdown field), an info icon appears next to the field. Click or hover to see all allowed values. Click any value to copy it — then paste it as a custom value in your field mapping. This prevents errors caused by sending values that Zoho does not accept.

Duplicate Record Handling

Choose what happens when a matching record already exists in Zoho:

Add (ignore if exists) — always create a new record

Skip if exists — do not create if a matching record is found (Pro)

Add or update — create if new, update if exists (Pro)

Update only — only update existing records, never create (Pro)

Filter Criteria (Conditional Logic)

Control when form submissions are sent to Zoho. For example:

Only sync if the user selects “Yes” to a question

Only send to Zoho if the form includes a valid email

Filter by dropdown selection, checkbox value, or any field

Authentication To connect your Zoho account:

Go to the Accounts page in the plugin.

Click Add Account.

Enter an identifiable account name (for example, “Main Zoho CRM Account”).

Select the appropriate data center (for example, zoho.com, zoho.eu, zoho.in).

Click Authenticate to open the Zoho authorization page.

Log in to Zoho and approve the requested permissions.

After approval, you will be redirected back to WordPress and the account will appear on the Accounts page.

Add Integration To create a new integration:

Go to the Setup page.

Click Add Integration.

Enter an integration name (for example, “Contact Form 7 to Zoho Leads”).

Select the form plugin (Contact Form 7, WPForms, Elementor, Gravity Forms, or Formidable).

Choose the connected Zoho account.

Select the Zoho module (for example, Leads, Contacts, Pipelines, Deals).

Map your form fields to the corresponding Zoho fields.

Optionally set a duplicate handling rule and primary key field.

Optionally add filter criteria to control when records are created.

Click Save Mapping.

Logs The plugin provides a Logs section to monitor every form submission:

View all submissions with their status (SUCCESS or RECORD_FAILED)

See the full request sent to Zoho and the response received

Filter logs by integration, status, and date range

Resync failed records individually or in bulk

Delete log entries when no longer needed

Settings Global settings available on the Settings page:

Delete data on uninstall — remove all plugin data when the plugin is deleted

Error email notification — receive an email when a record fails to sync

Notification emails — comma-separated list of email addresses for error alerts

Email subject — customize the subject line for error notification emails

Deactivation alert — send a notification email when the plugin is deactivated

Privacy and Data Handling

Form submission data is sent from your WordPress site to Zoho CRM or Zoho Bigin via their official API.

The plugin does not send data to any third-party service other than the Zoho services you configure.

All communication with Zoho uses HTTPS.

Free and Paid Features Free version includes:

Connect up to 2 Zoho accounts

Connect up to 2 forms

Standard field mapping (General Fields)

Custom value support

System field mapping (page URL, submission time, and more)

Note field support

Add record action (ignore duplicates)

Error log view

Email notifications for failed records

Pro version adds:

Unlimited Zoho account connections

Unlimited form integrations

Premium field mapping (Lead Source, Country, State, Phone, Industry, and more)

Custom field mapping (map to any custom field in Zoho CRM)

Custom module support (sync to custom modules in Zoho CRM)

Advanced duplicate handling (skip, add or update, update only)

Advanced log management and bulk resync

Upgrade now: https://integrazo.com/products/integrate-any-form-with-zoho-crm

Support If you need help or want to request a feature:

https://integrazo.com/pages/contact

https://integrazo.com/pages/request-feature

Website: https://integrazo.com/

Email: [email protected]

Additional Notes This plugin supports WordPress multisite installations and has been tested for compatibility with recent WordPress versions. It works with both Zoho CRM free and paid plans, and with all Zoho Bigin plans.