InfoChat – AI Chat with CRM is a WordPress Plugin Directory app by Noufal Binu.
AppRanks verdict
Generated from live marketplace data — refreshed daily
InfoChat – AI Chat with CRM is a newly-listed WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by Noufal Binu — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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How InfoChat – AI Chat with CRM works
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InfoChat adds an intelligent AI-powered chat widget to your WordPress website. The AI automatically reads your published pages, posts, and products to answer visitor questions accurately — while capturing leads for follow-up.
Key Features
AI-Powered Chat — Connect your own AI API key (Google Gemini, OpenAI, or Anthropic) to power the chat
Website Context Awareness — Automatically analyzes your pages, posts, and products so the AI gives accurate answers
Lead Capture — Collects visitor contact information during chat conversations
Built-in Lead Management — View and manage all leads directly inside WordPress
Chat History — Full conversation history stored and viewable in the admin panel
Customizable Widget — Adjust colors, position, welcome message, and chat title
WooCommerce Support — Automatically indexes product information including prices and attributes
Mobile Responsive — Works on all screen sizes and devices
Dark Mode Support — Automatically adapts to the visitor’s system preference
How It Works
Install & activate the plugin
Go to InfoChat → Settings and add your AI API key
Click “Analyze Website Now” to index your content
The chat widget appears on your website — visitors can ask questions and get instant answers
Leads are captured and viewable in InfoChat → Leads
Optional: CRM Integration The free version includes a built-in lead management system. If you use an external CRM, you can optionally connect it:
InformSuite CRM (recommended) — erp.informsuite.com
HubSpot
Salesforce
Zoho CRM
Pipedrive
Custom API / Webhook
CRM integration requires an active account with the respective CRM provider. No plugin upgrade is needed — simply enter your CRM API credentials in the settings.
Supported AI Providers You need an API key from one of these providers:
Google Gemini (recommended — free tier available)
OpenAI (GPT-4, GPT-3.5-turbo)
Anthropic (Claude)
Third-Party Services This plugin connects to external third-party services. By using these services, you agree to their respective terms and privacy policies.
AI Providers (one required) The plugin sends your website content (as context) and visitor chat messages to your chosen AI provider to generate responses.
Google Gemini (Google AI)
* Service URL: https://ai.google.dev/
* API Endpoint: https://generativelanguage.googleapis.com/v1beta/
* Terms of Service: https://ai.google.dev/gemini-api/terms
* Privacy Policy: https://policies.google.com/privacy
* Data sent: website content summary, visitor chat messages, chat history
OpenAI
* Service URL: https://openai.com/
* API Endpoint: https://api.openai.com/v1/
* Terms of Use: https://openai.com/policies/terms-of-use
* Privacy Policy: https://openai.com/policies/privacy-policy
* Data sent: website content summary, visitor chat messages, chat history
Anthropic (Claude)
* Service URL: https://www.anthropic.com/
* API Endpoint: https://api.anthropic.com/v1/
* Terms of Service: https://www.anthropic.com/policies/terms
* Privacy Policy: https://www.anthropic.com/policies/privacy
* Data sent: website content summary, visitor chat messages, chat history
CRM Providers (optional) If you enable CRM integration, lead data (name, email, phone, company, chat transcript) is sent to your chosen CRM.
HubSpot
* API Endpoint: https://api.hubapi.com/
* Privacy Policy: https://legal.hubspot.com/privacy-policy
Salesforce
* API Endpoint: Your Salesforce instance URL
* Privacy Policy: https://www.salesforce.com/company/privacy/
Zoho CRM
* API Endpoint: https://www.zohoapis.com/
* Privacy Policy: https://www.zoho.com/privacy.html
Pipedrive
* API Endpoint: https://api.pipedrive.com/
* Privacy Policy: https://www.pipedrive.com/en/privacy
InformSuite CRM (WPAdroit CRM)
* Service URL: https://erp.informsuite.com/
* API Endpoint: Your InformSuite CRM instance URL
* Privacy Policy: https://wpadroit.com/privacy-policy
* Note: When InformSuite CRM live chat is enabled, a WebSocket connection is established to your InformSuite instance for real-time operator chat.
Custom API / Webhook
* Sends lead data to a URL you configure in the settings.
Data Handling
All chat conversations and lead data are stored in your WordPress database
Data is only sent to external services you explicitly configure (AI provider and/or CRM)
No data is collected by the plugin author
No analytics or tracking is included in this plugin
The plugin sets one cookie (infochat_session) to maintain the chat session (expires in 24 hours)
IP addresses are collected solely for rate limiting purposes
Privacy Policy InfoChat stores all data in your WordPress database. The plugin does not send any data to the plugin author or any third party except the AI provider and CRM you explicitly configure. See the “Third-Party Services” section above for details on what data is sent to each service.
Site administrators are responsible for:
* Informing visitors about the use of AI chat and data collection in their privacy policy
* Ensuring compliance with GDPR, CCPA, or other applicable data protection regulations
* Configuring appropriate data retention policies
Keyword rankings
InfoChat – AI Chat with CRM ranks for 4 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For InfoChat – AI Chat with CRM, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is InfoChat – AI Chat with CRM?
InfoChat – AI Chat with CRM is an app for WordPress. It is published on WordPress Plugin Directory and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Noufal Binu.