HB FreshDesk is a WordPress Plugin Directory app by Hiren Patel.
AppRanks data: HB FreshDesk ranks #0 in Faq on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
HB FreshDesk is a newly-listed WordPress app with a limited review volume. It is listed in the Support category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by Hiren Patel — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from HB FreshDesk?
See HB FreshDesk's alternatives ranked by audit score, rating, and review velocity.
How HB FreshDesk works
This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.
FreshDesk Terms of Service
https://www.freshworks.com/terms/
Usage Place this shortcode in page, post or text widget where you’d like to display Data.
[freshdesk-create-ticket] [get_all_ticket] [freshdesk-faq]
Templates Place this shortcode in any template parts of your theme.
<?php echo do_shortcode('[freshdesk-create-ticket]'); ?> <?php echo do_shortcode('[get_all_ticket]'); ?> <?php echo do_shortcode('[freshdesk-faq]'); ?>
Installation
Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
Activate the plugin through the “Plugins” menu in WordPress.
How to Use
Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.
You can connect two way in our account 1. API Key 2. User-name and Password.
Place Go to Faq page and select our FAQ’s which is display in your front end.
Place Use Above Shortcode.
Category rankings
As of Jul 11, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
HB FreshDesk ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
Competitors & alternatives
HB FreshDeskdoesn't have curated competitor matchups yet. Other tracked support apps on WordPress:
Where HB FreshDesk stands in the Support category
HB FreshDesk ranks #0 of 139 apps in the Support category, placing it in the top 1% of the listing.
Frequently asked questions
What is HB FreshDesk?
HB FreshDesk is an app for WordPress. It is published on WordPress Plugin Directory and tracked daily by AppRanks, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hiren Patel.
Who uses HB FreshDesk?
Currently around 10 active stores have installed HB FreshDesk. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Support category on WordPress.