WP Gravity Forms Zendesk is a WordPress app, with a 5.0 average rating from 7 reviews, as of Aug 31, 2026.
WP Gravity Forms Zendesk is a WordPress Plugin Directory app by CRM Perks. With a rating of 5.0★ from 7 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WP Gravity Forms Zendesk is a category-leading WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by CRM Perks — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
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How WP Gravity Forms Zendesk works
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Gravity Forms Zendesk Add-on automatically sends form submissions to Zendesk when someone submits a form. You can create a ticket or Contact in Zendesk. Learn more at crmperks.com
Zendesk Gravity Forms Setup
Go to Forms -> Settings -> Zendesk then add new account.
Go to Forms -> select any form -> Settings -> Zendesk then create new feed.
Map required Zendesk fields to Gravity Forms form fields.
Send your test entry to Zendesk.
Go to Forms -> select any form -> Settings -> Zendesk Logs and verify previously sent entries.
Connect zendesk account
Connect any gravity forms to Zendesk account by simply entering API key. Additionally, you can connect multiple zendesk accounts.
Mapping Zendesk fields
Simply select any Zendesk object(Contact, Ticket etc) then map gravity forms form fields to Zendesk object fields.
Manually send entries to Zendesk
Automatically Send gravity forms entries to Zendesk when user submits form. Also , you can manually send gravity forms submissions to Zendesk.
Filter Zendesk Gravity Forms entries
Either send all gravity forms entries to Zendesk or filter entries sent to Zendesk based on user input. For example , only send that entry to Zendesk which contains work email address.
Zendesk Gravity Forms logs
View a detailed log of each gravity forms entry whether sent or not sent to Zendesk and easily resend gravity forms entry to Zendesk.
Send Data As Zendesk Ticket Notes
if a contact form has fields which can not be mapped to any Zendesk Ticket fields, So you can send such fields as Zendesk Ticket note.
Zendesk Error Reporting
If there is an error while sending an entry to Zendesk, an email containing the error details will be sent to the specified email address.
Create Or Update Contact in Zendesk
If a Ticket already exists in Zendesk, update it/add new reply otherwise create a new Ticket in Zendesk.
Premium Version Features.
Following features are available in premium version Gravity Forms Zendesk Pro.
Custom fields particularly Phone Number fields fields.
Assign Tickets to Agents.
Zendesk Ticket Attachments.
Set Ticket Priority and Ticket Type.
when a user submit a form, you can save gclid, utm parameters and Geo location.
Lookup lead’s email and phone number using email or phone number lookup services when user submits a contact form.
20+ premium addons
Need Zendesk Plugin for Woocommerce ? We have Zendesk add-on for Woocommerce. Woocommerce Zendesk
Want to send Gravity Forms data to a different crms We have Premium Gravity Forms add-ons for 20+ CRMs.View All CRM Extensions
Keyword rankings
WP Gravity Forms Zendesk ranks for 6 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
AppRanks tracks competitor sets per category. For WP Gravity Forms Zendesk, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is WP Gravity Forms Zendesk?
WP Gravity Forms Zendesk is an app for WordPress. It currently holds a 5.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by CRM Perks.