Gapify AI Customer Communication for WordPress

Multi-language Support: Serve customers in their preferred language

Role-Based Control: Customize chat availability based on user roles

Mobile Optimized: Perfect experience across all devices

🎯 Perfect For

E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment

SaaS Businesses: Automated onboarding and feature guidance

Service Providers: Instant quote generation and appointment scheduling

Educational Platforms: AI tutoring and course support

Any Business: Looking to scale customer support without increasing costs

Advanced Configuration

Position Control: Left or right side positioning

Theme Integration: Light, dark, or auto theme detection

Widget Styling: Standard or flat design options

Message Bubble: Show/hide message notifications

Popout Button: Optional popout functionality

Base Domain: Cookie domain configuration for multi-domain setups

User Identification Automatically pass WordPress user information to your Gapify dashboard:

User ID or email as identifier

Display name and avatar

Email address

Phone number (from user meta)

Custom user data

Display Rules Fine-tune when your chat widget appears:

Role-Based Hiding: Hide from administrators, editors, or any user role

Post Type Exclusion: Exclude from products, pages, or custom post types

URL Pattern Matching: Use wildcards to exclude specific URLs

Guest User Control: Special handling for non-logged-in users

Developer Friendly

Clean, well-documented code

WordPress coding standards compliant

Extensive hooks and filters

Comprehensive test suite

SOLID principles architecture

Privacy Policy This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:

User ID or email (as configured)

Display name (if enabled)

Email address (if enabled)

Avatar URL (if enabled)

Phone number (if enabled and available)

This data is only sent when:

1. User identification is explicitly enabled in settings

2. A user is logged into WordPress

3. The chat widget is displayed

No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.

Support For support, feature requests, or bug reports:

Visit the WordPress.org support forum

Contact Gapify support through your dashboard

Check our documentation

License This plugin is licensed under the GNU General Public License v2 or later.

Open Source Distribution:

This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.

Commercial Use:

While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact gapify.ai for commercial licensing inquiries.

Third-Party Service:

This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at gapify.ai/terms.

About Gapify Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.

Learn more at gapify.ai