Desku.io – Live Chat, Help Desk & Knowledge Base for WordPress Plugin Directory
By Desku
Desku.io – Live Chat, Help Desk & Knowledge Base is a WordPress app, with a 5.0 average rating from 2 reviews, as of Aug 31, 2026.
Desku.io – Live Chat, Help Desk & Knowledge Base is a WordPress Plugin Directory app by Desku. With a rating of 5.0★ from 2 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Desku.io – Live Chat, Help Desk & Knowledge Base is a category-leading WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Desku — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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How Desku.io – Live Chat, Help Desk & Knowledge Base works
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Desku Live Chat Widget Plugin for WordPress Desku is the ultimate ticketing customer support platform for WordPress users that allows them to create and display tickets without slowing down their website. It is the perfect solution to display, respond to, and create tickets lightning-fast anytime.
3rd-Party Service We designed Desku Ticketing System to protect users’ privacy and align with the GDPR rules.
This plugin uses a 3rd-party service, Desku, to provide certain features. Please be aware of the following:
Backend API: https://backend.desku.io/ — contacted from your server (admin only) to authenticate, sync post content for AI training, and read widget settings. Nothing is sent until an administrator connects a Desku account.
Front-end widget script: When the chat widget is connected and active, your visitors’ browsers load the chat widget script from https://widget.desku.io/chat-widget.js. This third-party script renders the chat widget and may set cookies/local storage. It is not loaded on a fresh or disconnected install.
Consent gate: Site owners can prevent the front-end widget from loading (e.g. until a visitor grants consent) with the desku_widget_load filter — returning false from it stops the widget script from being injected. Example: add_filter( 'desku_widget_load', '__return_false' );
Terms of Use & Privacy Policy: Desku Terms and Privacy
WHY USE THIS PLUGIN? Installing Chat Widget script manually can be a hastle when you don’t have access to or don’t know the technicals of website development
Now say goodbye to all those manual script placement hastles.
This plugin will allow you to simply login to Desku and deploy the one of the available live chat widgets.
HOW TO USE THIS PLUGIN?
Install the Plugin
“Desku” will be available in WordPress Left Sidebar
Click on it and Log in to Desku via a simple wizard.
After successful connection, this plugin will show you available live chat widgets to choose one from.
Install the one you need.
That Live Chat Widget will be installed for the site and all of your pages will have it enabled.
Available on:
-WordPress
Do I need to install any additional tools to use the live chat widget? No. Desku is a fully-integrated default live chat solution. You can start chatting right after configuring it from the Desku.
Are you GDPR-friendly? Privacy is our utmost priority, and we designed Desku in a way that aligned with GDPR.
Keyword rankings
Desku.io – Live Chat, Help Desk & Knowledge Base ranks for 3 keywords across WordPress Plugin Directory. Here are the top 3:
- Rank #269
- Rank #297
- 3.chatbotRank #328
Competitors & alternatives
AppRanks tracks competitor sets per category. For Desku.io – Live Chat, Help Desk & Knowledge Base, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Desku.io – Live Chat, Help Desk & Knowledge Base?
Desku.io – Live Chat, Help Desk & Knowledge Base is an app for WordPress. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Desku.