Cense Conversational AI Chatbot for WordPress

Cense AI provides small and medium sized businesses (SMBs) with Conversational AI solutions to drive revenue to enhance buying journey, improve customer service, automate conversations and multiply customer interactions. The platform enables real-time customer communication through text messaging and various messenger applications for millions of online shoppers.

Cense assistant(chatbot) can easily be installed, customized and deployed without any coding, saving businesses a considerable amount of time and money. Cense assistant can be easily configured matching the style(fonts/colors) of the business.

Products with local/traditional names can be easily searched, so that customers don’t spend time going through the catalogs and products that they are not interested in. Products for up-sell & cross-sell can also be displayed to customers.

Business owners can easily configure the way list of products are displayed, be it random or latest or popular.

They can also configure the coupon or discount codes that need to be shown in the chats if at all customers ask for it.

Cense provides a very easy setup process for eCommerce retailers. It syncs with the backend Ecommerce store, pulls all relevant

product information, and trains the assistant within mere hours.

After the setup process is complete, the assistant is be able to perform following functions:

Business Users

– Respond to customer queries

– Assist customers in product search

– Highlight promotions, coupons