Bontact – Multichannel Live Contact Form for WordPress Plugin Directory
Bontact – Multichannel Live Contact Form is a WordPress app, with a 4.1 average rating from 14 reviews, as of Aug 31, 2026.
Bontact – Multichannel Live Contact Form is a WordPress Plugin Directory app by Bontact Multichannel Live Support. With a rating of 4.1★ from 14 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Bontact – Multichannel Live Contact Form is a well-rated WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 14 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by Bontact Multichannel Live Support — established developer track record
Cons
- −Limited review base (14) — ratings can shift significantly with new feedback
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How Bontact – Multichannel Live Contact Form works
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Bontact is a smart, multi-channel communication tool that converts your site visitors into paying customers. Our clean and customizable widget hovers neatly over your site and provides visitors with live chat, callback, text, and email options. With our online dashboard, you can manage all of your interactions, as well as monitor where visitors are and how long they’ve been surfing. If you feel that they need assistance at any point, step in and initiate a live chat.
With Bontact, you’re offering your visitors flexible and accessible support, while transforming them into happy customers.
Widget Options on Your Site
Callback – After visitors enter their phone number (landline or mobile, from anywhere in the world), they’re automatically called back within seconds and connected with you. This call is free for visitors.
Live Chat – Visitors can initiate a chat with with you in real time.
Text Message – Visitors can send a free international text message to your phone. You can reply to them directly, without international fees.
Email – Visitors fill out a form that’s sent directly to your inbox.
Live Chat Options in Your Dashboard
Invite visitors to a live chat session
Easily manage all ongoing chats
Reply to visitor-initiated chats
Transfer chats between representatives
Incorporate templates
Print transcripts
Dashboard Capabilities
Customize your widget
Monitor visitor activity including their IPs, status (surfing or chat), duration of their stay, and the page they’re on at any given moment
Manage leads with detailed reports of all previous interactions
View history of text messages, chats, and emails
Record and play calls
View important statistics like your most visited pages, browsers your visitors used, interaction counts, and more
Add Google Analytics (event and conversion tracking)
API integration
Enable desktop notifications so that you won’t miss a thing
Find out more about all of Bontact’s capabilities in our user manual .
Feel free to look at our demo site and demo dashboard .
Bontact: your customer touchpoint.
Short Description Engage visitors with a multi-channel communication widget that includes live chat, callback, text messages, and email. Increase their satisfaction and your conversion rates.
Competitors & alternatives
AppRanks tracks competitor sets per category. For Bontact – Multichannel Live Contact Form, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Bontact – Multichannel Live Contact Form?
Bontact – Multichannel Live Contact Form is an app for WordPress. It currently holds a 4.1-star rating from 14 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Bontact Multichannel Live Support.