eDesk is the #18 ranked crm app on Wix, with a 1.0 average rating from 2 reviews, as a paid app, as of July 12, 2026.
eDesk is a Wix App Market app by eDesk. With a rating of 1.0★ from 2 reviews, it currently ranks #18 in the CRM category.
AppRanks data: eDesk ranks #18 in CRM on Wix App Market, placing it in the top 95% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
eDesk is a mixed-rating Wix app with a limited review volume. It is listed in the CRM category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- No standout positives based on current data signals.
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (Paid) — evaluation requires committing payment details
Looking to switch from eDesk?
See eDesk's alternatives ranked by audit score, rating, and review velocity.
About eDesk
How eDesk works
eDesk is the leading eCommerce helpdesk for multichannel merchants, integrating with the world’s leading marketplaces, social channels and of course Wix. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support. Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell.
Screenshots
Key features
- Display all your messages, orders and order information in one place
- More than 300 native marketplace integrations
- Order details embedded into the support workflow
- Automatic language translation & AI empowered automation
Pricing plans
Team
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Professional
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Most popular Enterprise
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Category rankings
As of Jul 12, 2026- CRM#18of 19Top 95%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
eDesk ranks for 4 keywords across Wix App Market. Here are the top 3:
- Rank #23
- Rank #27
- 3.coursesRank #28
Competitors & alternatives
eDeskdoesn't have curated competitor matchups yet. Other tracked crm apps on Wix:
Frequently asked questions
What is eDesk?
eDesk is an app for Wix. It currently holds a 1.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the CRM category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by eDesk.
Who uses eDesk?
eDesk is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the CRM category on Wix.
Where does eDesk rank on Wix?
eDesk currently sits at position #18 in the CRM category on Wix. That places it in the top 95% of 19 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does eDesk support?
eDesk declares support for 5 languages on its Wix marketplace listing: en, fr, it, es, de. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.