- Category rank
- #210 in Apps for Stores
- Price
- Free plan
- Listing audit
- 69/100
Returns Portal is a Wix App Market app by Creet.
Returns Portal is the #210 ranked Apps for Stores app on Wix, with a free plan available, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
Returns Portal ranks #210 of 508 in Apps for Stores on Wix. It has no reviews on Wix yet. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Returns Portal
How Returns Portal works
Shoppers request returns or exchanges on your site with their order number and checkout email, without a login. They choose items and quantities and see deadlines and final-sale exclusions before submitting. Failed lookups are rate-limited.
Set rules, reasons, fees and return instructions. Approve or reject requests, add label links and tracking, and mark parcels received. At refund, choose each resellable item and quantity to restock; nothing is preselected.
Amounts stay in the order currency, without conversion. Original-payment refunds require platform/provider eligibility. For manual refunds, send the money yourself; the app only records them. Gift-card credit requires configured native Gift Cards, platform currency eligibility and a currency with at most two decimal places. Not every currency/payment combination is supported.
Exchanges create replacement orders; collect extra balances manually. The app does not buy labels. Status emails require your own active Automations.
Free includes five requests per UTC calendar month; Pro has unlimited requests. See current pricing for price and any trial.
Screenshots
