Crisp is the #6 ranked marketing app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Crisp ranks #6 in Marketing on Slack Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Crisp is a newly-listed Slack app with a limited review volume. It is listed in the Marketing category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Crisp?
See Crisp's alternatives ranked by audit score, rating, and review velocity.
About Crisp
How Crisp works
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Crisp is the all-in-one solution for multichannel customer service, right from Slack. Crisp allows you to interact with your leads or customers from one central place. Whether it’s from Slack or from our web app itself, you can centralize multiple channels in a shared inbox. Centralize emails ([email protected] or [email protected]), live chat, Facebook Messenger, WhatsApp, Instagram DM, SMS, phone calls, or Telegram and Line. From sales to customer support and marketing, Crisp is made to keep your workflows simple. Much more than a shared inbox, Crisp comes with a bunch of features: Chatbots, knowledge base, or marketing automation software are made to make your life easier. The Slack integration works as follows: Visitors’ messages are received in a specific Slack channel that creates a message to which you can reply using threads. Anyone from your team may handle the chat. Simply join the channel created by our integration. Some key data are bought by our integration to your Slack workspace: Location, device, IP, email address, and conversations’ origin. It’ll help you to bring more context to the conversation. We’ve made your life even easier by integrating some message shortcuts to help you create tasks in Crisp, straight from Slack. Change emails, resolve conversations, block users, share a private note with someone from your team in Slack or add a segment to the conversation. By using our Slack integration for the first time, you get a 14 day free trial. Available from the Pro plan that comes with other cool features for your business. Try it on https://crisp.chat/en/pricing/
Screenshots
Category rankings
As of Aug 3, 2026- Marketing#6of 225Top 3%
- Customer Support#23of 310Top 8%
- Communication#66of 601Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Crisp doesn't have curated competitor matchups yet. Other tracked marketing apps on Slack:
Where Crisp stands in the Marketing category
Crisp ranks #6 of 225 apps in the Marketing category, placing it in the top 3% of the listing.
Frequently asked questions
What is Crisp?
Crisp is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Crisp free?
Crisp does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Crisp?
Crisp is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing category on Slack.
Where does Crisp rank on Slack?
Crisp currently sits at position #6 in the Marketing category on Slack. That places it in the top 3% of 225 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.