Genuity is the #154 ranked office management app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Genuity ranks #154 in Office Management on Slack Marketplace, placing it in the top 55% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Genuity is a newly-listed Slack app with a limited review volume. It is listed in the Office Management category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Genuity?
See Genuity's alternatives ranked by audit score, rating, and review velocity.
About Genuity
How Genuity works
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Genuity's IT Help Desk solution is a cloud-based SaaS offering, allowing the support team the ability to identify problems, prioritize them for resolution, and spot potential problem trends that may cause outages in the future. The Genuity IT Help Desk makes it easy to manage tickets and respond to requests. Our automated capabilities substantially reduce the time it takes for support to respond. Our collaboration tools and UI are designed to reduce time spent handling tickets all in one place. Avoid the collection of features you don't need and do it all from one platform efficiently. No headaches, no hassle, no sweat, and the ticket closed. Get Notified Instantly get the notification in channels of your Slack workspace on the progress of the ticket in the Genuity helpdesk. Genuity provides a significant automation feature for posting custom Slack notifications regarding ticket activities. Better Management Use Genuity app for Slack to create tickets directly from your workspace channels and collaborate on them. You can execute tasks such as adding a comment or updating a ticket. Keep your agents engaged without leaving Slack. All you need is to be a member of Genuity company. By using the Genuity app for Slack, you can: ➜ Create a ticket by using the slash command /genuity create ➜ Create a ticket by using Genuity Bot ➜ Create a ticket by using the global and messages shortcuts ➜ Add comments to a ticket ➜ Communicate with Genuity Agent in a separate channel ➜ Configure automation for important notification ➜ For help, use /genuity help command
Category rankings
As of Aug 3, 2026- Office Management#154of 284Top 55%
- Customer Support#163of 310Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Genuity doesn't have curated competitor matchups yet. Other tracked office management apps on Slack:
Where Genuity stands in the Office Management category
Genuity ranks #154 of 284 apps in the Office Management category, placing it in the top 55% of the listing.
Frequently asked questions
What is Genuity?
Genuity is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Office Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Genuity free?
Genuity does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Genuity?
Genuity is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Office Management category on Slack.
Where does Genuity rank on Slack?
Genuity currently sits at position #154 in the Office Management category on Slack. That places it in the top 54% of 284 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.