Freshworks is the #58 ranked sales app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Freshworks ranks #58 in Sales on Slack Marketplace, placing it in the top 26% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Freshworks is a newly-listed Slack app with a limited review volume. It is listed in the Sales category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Freshworks?
See Freshworks's alternatives ranked by audit score, rating, and review velocity.
About Freshworks
How Freshworks works
- Manage your time better by eliminating constant switching between tools, as all deals are created as channels inside Slack
- Automatically sync all your conversations between Slack and CRM enabling teams to streamline communication and have contextual conversations
- Get instant notifications in the designated Slack channel, triggered by a change in deal information, or ticket status, ensuring that your team is always in the know
- Receive timely updates on CRM to stay on top of the deal and customer issues whenever you are mentioned in a channel or have unread messages
- Amplify your sales and support team’s productivity, by collaborating with other team members in the organization on opportunities, right within Slack
Screenshots
Category rankings
As of Aug 2, 2026- Sales#58of 228Top 26%
- Communication#221of 601Top 37%
- Productivity#397of 600Top 67%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Freshworks doesn't have curated competitor matchups yet. Other tracked sales apps on Slack:
Where Freshworks stands in the Sales category
Freshworks ranks #58 of 228 apps in the Sales category, placing it in the top 26% of the listing.
Frequently asked questions
What is Freshworks?
Freshworks is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Sales category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Freshworks free?
Freshworks does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Freshworks?
Freshworks is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Sales category on Slack.
Where does Freshworks rank on Slack?
Freshworks currently sits at position #58 in the Sales category on Slack. That places it in the top 25% of 228 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.