WhatsApp Chat Support for Shopify App Store
WhatsApp Chat Support is the #146 ranked chat app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of July 8, 2026.
WhatsApp Chat Support is a Shopify App Store app by Better Convert, launched July 2024. With a rating of 5.0★ from 4 reviews, it currently ranks #146 in the Chat category.
AppRanks data: WhatsApp Chat Support ranks #146 in Chat on Shopify App Store, placing it in the top 38% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp Chat Support is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Better Convert — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
Looking to switch from WhatsApp Chat Support?
See WhatsApp Chat Support's alternatives ranked by audit score, rating, and review velocity.
About WhatsApp Chat Support
How WhatsApp Chat Support works
The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop
Screenshots
Key features
- Multiple Agents: Route chats to the appropriate team members.
- Customizable Design: Match the widget to your brand.
- Quick Setup: Easily integrate with your online store.
- Sticky Widget: Remains visible as users browse.
- Click to Chat: One agent? No problem! Start a conversation in one click.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.Common
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.Common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Free Plan FeaturesAccess all features available in the free plan to maximize value.Niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Quick RepliesProvide instant responses to common customer inquiries.Differentiator
- Social LinksProvide links to social media profiles and pages for easy access.
- Social Media ManagementManage and schedule posts across various social media platforms.Differentiator
- VIP SupportReceive dedicated assistance and priority service for your inquiries.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
Pricing plans
Free
|
Pro2.99/month
|
Category rankings
As of Jul 8, 2026- Chat#146of 386Top 38%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
WhatsApp Chat Support ranks for 25 keywords across Shopify App Store. Here are the top 3:
- Rank #2
- Rank #12
- Rank #16
Competitors & alternatives
WhatsApp Chat Supportdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is WhatsApp Chat Support?
WhatsApp Chat Support is an app for Shopify. It currently holds a 5.0-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Better Convert.
Is WhatsApp Chat Support free?
WhatsApp Chat Support offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses WhatsApp Chat Support?
WhatsApp Chat Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does WhatsApp Chat Support rank on Shopify?
WhatsApp Chat Support currently sits at position #146 in the Chat category on Shopify. That places it in the top 38% of 386 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does WhatsApp Chat Support support?
WhatsApp Chat Support declares support for 21 languages on its Shopify marketplace listing: English, Spanish, Chinese (Traditional), Chinese (Simplified), Czech, Danish, with 15 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.