ShopGenie: AI Search & Support for Shopify App Store
By Shop Genie
ShopGenie: AI Search & Support is the #193 ranked search and filter app on Shopify, with a free plan available, as of Sep 8, 2026.
ShopGenie: AI Search & Support is a Shopify App Store app by Shop Genie, launched March 2026.
AppRanks data: ShopGenie: AI Search & Support ranks #193 in Search and filter on Shopify App Store, placing it in the top 63% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ShopGenie: AI Search & Support is a newly-listed Shopify app with a limited review volume. It is listed in the Search and filter category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Shop Genie — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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See ShopGenie: AI Search & Support's alternatives ranked by audit score, rating, and review velocity.
About ShopGenie: AI Search & Support
How ShopGenie: AI Search & Support works
ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own. A merchant dashboard surfaces top searches, success rate, and products shoppers looked for but couldn't find, with suggestions to make them findable. Plug-and-play setup, catalog auto-syncs, no code.
Screenshots
Key features
- Match shopper questions to the right products in natural conversation.
- Let shoppers pick in-stock variants & add to cart — right in the chat.
- Answer shipping, returns & store policy questions in chat, 24/7.
- Let shoppers track orders instantly through natural conversation.
- See top searches, success rate & products shoppers couldn't find.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- 30-Day AnalyticsAccess and analyze your store's performance over the last 30 days.
- 7-Day AnalyticsView and analyze data trends from the past 7 days.
- 90-Day Analytics HistoryAccess detailed analytics data for the past 90 days.
- AI-Powered InsightsLeverage AI to uncover insights and trends in your data.niche
- AI-Powered SearchEnhance search functionality with AI-driven results.niche
- Monthly ConversationsEngage in a limited number of conversations each month based on your plan.niche
- 3-Day Free TrialOffer a 3-day free trial for customers to experience your product risk-free.niche
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.common
- Multi-Filter OptionsEnable multiple filters for a comprehensive product search experience.
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Search Suggestions and QueriesOffer relevant search suggestions to guide users in finding content.niche
- Typo Tolerance FeaturesEnhance user experience with features that tolerate typos in input.niche
- AI Product Recommendations and DescriptionsGenerate product recommendations and descriptions with AI.niche
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
- Natural Language ProcessingProcess and analyze human language data for better understanding.niche
- Order TrackingTrack orders efficiently with integrated order tracking features.common
Pricing plans
Free30-day free trial
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Basic19/month
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Most popular Pro49/month
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Advanced99/month
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Category rankings
As of Sep 9, 2026- Search and filter#193of 308Top 63%
- Search and navigation#296of 396Top 75%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ShopGenie: AI Search & Support ranks for 11 keywords across Shopify App Store. Here are the top 3:
- Rank #12
- Rank #43
- Rank #62
Competitors & alternatives
ShopGenie: AI Search & Support doesn't have curated competitor matchups yet. Other tracked search and filter apps on Shopify:
Frequently asked questions
What is ShopGenie: AI Search & Support?
ShopGenie: AI Search & Support is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Search and filter category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Shop Genie.
Is ShopGenie: AI Search & Support free?
ShopGenie: AI Search & Support offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Advanced unlock additional features for teams that outgrow the free plan. Each paid plan includes a 30-day free trial trial so merchants can validate fit before committing. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses ShopGenie: AI Search & Support?
ShopGenie: AI Search & Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Search and filter category on Shopify.
Where does ShopGenie: AI Search & Support rank on Shopify?
ShopGenie: AI Search & Support currently sits at position #193 in the Search and filter category on Shopify. That places it in the top 63% of 308 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.