Rivo: Loyalty Program, Rewards for Shopify App Store
By Rivo
Rivo: Loyalty Program, Rewards is the #2 ranked customer loyalty app on Shopify, with a 4.8 average rating from 1,338 reviews, with a free plan available, as of July 8, 2026.
Rivo: Loyalty Program, Rewards is a Shopify App Store app by Rivo, launched January 2021. With a rating of 4.8★ from 1,338 reviews, it currently ranks #2 in the Customer loyalty category.
AppRanks data: Rivo: Loyalty Program, Rewards ranks #2 in Customer loyalty on Shopify App Store, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Rivo: Loyalty Program, Rewards is a category-leading Shopify app with an established review history. It is listed in the Customer loyalty category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,338 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +1,338 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Rivo — established developer track record
Cons
- −Single-category specialization (Loyalty and rewards) — useful but limited if you need broad capabilities
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About Rivo: Loyalty Program, Rewards
How Rivo: Loyalty Program, Rewards works
Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising.
We ship product updates every week, using Shopify's latest tech built for driving loyalty & rewards in 2026. We also have a world class customer success team who focus on one thing... driving your actual retention metrics.
See you inside the app - we're happy to help any time!
Screenshots
Key features
- A fully customizable loyalty and referrals platform, that moves your metrics.
- Loyalty, Rewards & Referrals built for fast growing DTC brands.
- 24/7 world class live chat support
- Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- Need more? Unlock full customization with the Rivo Developer Toolkit
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Branding OptionsChoose from basic to advanced branding features for your store.Common
- Cash Back ProgramsProvide customers with cash back on their purchases to encourage loyalty.Differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.table-stakes
- Coupon CodesCreate and manage coupon codes to attract customers and boost sales.table-stakes
- Customer AccountsAllow customers to create and manage their own accounts.Common
- Custom RewardsDevelop personalized rewards to enhance customer satisfaction and loyalty.table-stakes
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.table-stakes
- Early AccessProvide customers with early access to new features before they are widely available.Differentiator
- Essential Plan FeaturesAccess all features included in the Essential plan.
- Exclusive AccessGain special permissions or features not available to all users.Differentiator
- Free Shipping OptionsOffer free shipping to enhance customer satisfaction and sales.table-stakes
- Membership PerksProvide special perks and benefits to members to enhance loyalty.table-stakes
- MembershipsOffer membership options to provide exclusive benefits to customers.table-stakes
- Monthly Order LimitsSet limits on the number of orders processed each month.Common
- Point System IntegrationImplement a point system for rewards or loyalty programs in your store.table-stakes
- POS Rewards ProgramOffer rewards points to customers through your POS system.Common
- Referral ProgramEncourage customers to refer others and earn rewards.table-stakes
- Reward ProgramsCreate and manage reward programs to incentivize customer loyalty.table-stakes
- Shipping RatesCalculate and display shipping rates for customer orders.Differentiator
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
- Loyalty ProgramsImplement loyalty programs to reward repeat customers and increase retention.Common
- Referral Program (Japanese)Implement referral programs to encourage customers to refer new clients and earn rewards.
Pricing plans
100%
|
Essential15/month
|
Most popular Scale49/month
|
Plus499/month
|
Category rankings
As of Jul 8, 2026- Customer loyalty#2of 28Top 8%
- Loyalty and reward#17of 325Top 6%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Rivo: Loyalty Program, Rewards ranks for 24 keywords across Shopify App Store. Here are the top 3:
- Rank #4
- Rank #5
- 3.loyaltyRank #6
Competitors & alternatives
Rivo: Loyalty Program, Rewards competes with these apps in the same space:
Frequently asked questions
What is Rivo: Loyalty Program, Rewards?
Rivo: Loyalty Program, Rewards is an app for Shopify. It currently holds a 4.8-star rating from 1,338 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Customer loyalty category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Rivo.
Is Rivo: Loyalty Program, Rewards free?
Rivo: Loyalty Program, Rewards offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Essential, Scale, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
How does Rivo: Loyalty Program, Rewards compare to alternatives?
Rivo: Loyalty Program, Rewards currently ranks #2 of 28 apps in the Customer loyalty category on Shopify. The closest tracked alternatives are Appstle Loyalty Program Reward, Yotpo: Loyalty Rewards Program, and Joy Loyalty Program & Rewards — each shares categories, pricing patterns, or feature signals with Rivo: Loyalty Program, Rewards. AppRanks publishes daily side-by-side comparisons (rating, review velocity, ranking deltas, pricing) so merchants can pick the option that fits their store size, integrations, and budget tier.
Who uses Rivo: Loyalty Program, Rewards?
Rivo: Loyalty Program, Rewards is actively installed across Shopify stores tracked by AppRanks. Its review base of 1,338 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Customer loyalty category on Shopify.
Where does Rivo: Loyalty Program, Rewards rank on Shopify?
Rivo: Loyalty Program, Rewards currently sits at position #2 in the Customer loyalty category on Shopify. That places it in the top 7% of 28 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Rivo: Loyalty Program, Rewards integrate with?
Rivo: Loyalty Program, Rewards lists 11 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Attentive, plus 5 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.