POWR: Customer Support Request for Shopify App Store
By POWR.io
POWR: Customer Support Request is a Shopify app, with a 3.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
POWR: Customer Support Request is a Shopify App Store app by POWR.io, launched July 2014. With a rating of 3.0★ from 1 reviews.
AppRanks data: POWR: Customer Support Request has been on the Shopify App Store marketplace since 2014 (12 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
POWR: Customer Support Request is a mixed-rating Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by POWR.io — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About POWR: Customer Support Request
How POWR: Customer Support Request works
Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.
Screenshots
Key features
- Set up instant submission alerts and custom auto-responder emails
- Centralize all support requests in a dedicated dashboard
- Use conditional logic to segment customers appropriately
- Set up advanced submission controls to customize support request flow
- Connect to Zendesk, Salesforce, or other CRM/helpdesk software
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Advanced Features UnlockedAccess all advanced features for enhanced performance and functionality.
- Branding RemovalEasily remove branding elements from your store or products.
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.
- Everything in Free PlanAccess all features available in the Free Plan.
- GDPR ComplianceEnsure your application meets GDPR regulations for data protection.
- Instagram Feed IntegrationDisplay your Instagram feed directly on your website or app.
- Live Chat SupportEngage with support agents in real-time through live chat.
- Additional FeaturesExplore more features and capabilities available for your store.
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.
- Starter Plan FeaturesAccess all features included in the Starter plan.
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.
- Unlimited POWR App AccessGain unlimited access to over 60 POWR apps for enhanced functionality.
Pricing plans
Free
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Starter11.99/month
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Most popular Pro20.24/month
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Business98.99/month
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Keyword rankings
POWR: Customer Support Request ranks for 11 keywords across Shopify App Store. Here are the top 3:
- Rank #15
- 2.supportRank #42
- Rank #54
Competitors & alternatives
AppRanks tracks competitor sets per category. For POWR: Customer Support Request, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is POWR: Customer Support Request?
POWR: Customer Support Request is an app for Shopify. It currently holds a 3.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2014. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by POWR.io.
Is POWR: Customer Support Request free?
POWR: Customer Support Request offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
What does POWR: Customer Support Request integrate with?
POWR: Customer Support Request lists 5 integrations on its Shopify marketplace page. The most prominent are Klaviyo, Mailchimp, Salesforce, Zapier, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.