POWR: Live Chat is a Shopify app, with a 3.7 average rating from 15 reviews, with a free plan available, as of July 9, 2026.
POWR: Live Chat is a Shopify App Store app by POWR.io, launched December 2017. With a rating of 3.7★ from 15 reviews.
AppRanks data: POWR: Live Chat has been on the Shopify App Store marketplace since 2017 (9 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
POWR: Live Chat is a mixed-rating Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. 15 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by POWR.io — established developer track record
Cons
- −Average rating below 4.0 (3.7★) — read recent low-star reviews before committing
- −Limited review base (15) — ratings can shift significantly with new feedback
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About POWR: Live Chat
How POWR: Live Chat works
Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution.
Screenshots
Key features
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Features IncludedGet access to all features available in your subscription.
- All Free FeaturesUtilize all features available in the free plan without limitations.
- All Starter Plan FeaturesEnjoy all features included in the Starter Plan.
- Branding RemovalEasily remove branding elements from your store or products.
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.Common
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Differentiator
- Instagram Feed IntegrationDisplay your Instagram feed directly on your website or app.
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.Niche
- Quick RepliesProvide instant responses to common customer inquiries.Differentiator
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Differentiator
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Niche
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.
- Undo/Redo FunctionalityEasily revert or reapply changes with undo and redo options.
- Unlimited POWR App AccessGain unlimited access to over 60 POWR apps for enhanced functionality.
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.Niche
Pricing plans
Free
|
Starter7.04/month
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Most popular Pro15.84/month
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Business98.99/month
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Keyword rankings
POWR: Live Chat ranks for 8 keywords across Shopify App Store. Here are the top 3:
- Rank #46
- Rank #91
- Rank #107
Competitors & alternatives
AppRanks tracks competitor sets per category. For POWR: Live Chat, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is POWR: Live Chat?
POWR: Live Chat is an app for Shopify. It currently holds a 3.7-star rating from 15 merchant reviews, and it has been listed on the marketplace since 2017. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by POWR.io.
Is POWR: Live Chat free?
POWR: Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
What does POWR: Live Chat integrate with?
POWR: Live Chat lists 3 integrations on its Shopify marketplace page. The most prominent are Facebook Messenger, Telegram, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.