RT: Instant FAQ, Help Center for Shopify App Store
By RoarTheme
RT: Instant FAQ, Help Center is the #18 ranked faq app on Shopify, with a 4.9 average rating from 31 reviews, with a free plan available, as of Sep 7, 2026.
RT: Instant FAQ, Help Center is a Shopify App Store app by RoarTheme, launched February 2021. With a rating of 4.9★ from 31 reviews, it currently ranks #18 in the FAQ category.
AppRanks data: RT: Instant FAQ, Help Center ranks #18 in FAQ on Shopify App Store, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
RT: Instant FAQ, Help Center is a category-leading Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 31 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by RoarTheme — established developer track record
Cons
- −Limited review base (31) — ratings can shift significantly with new feedback
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About RT: Instant FAQ, Help Center
How RT: Instant FAQ, Help Center works
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
Screenshots
Key features
- Quickly and easily add an unlimited amount of FAQs to your website
- Instantly give your customers the answers they're looking for and reduce support
- WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.
- Gmail IntegrationConnect your site with Gmail for seamless email communication.
- HTML SupportUtilize HTML for advanced formatting and layout options.differentiator
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.differentiator
- Rich Text EditorEdit and format text with a full-featured rich text editor.common
Category rankings
As of Sep 7, 2026- FAQ#18of 140Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
RT: Instant FAQ, Help Center ranks for 17 keywords across Shopify App Store. Here are the top 3:
- 1.faqsRank #16
- Rank #88
- Rank #3
Competitors & alternatives
RT: Instant FAQ, Help Center doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is RT: Instant FAQ, Help Center?
RT: Instant FAQ, Help Center is an app for Shopify. It currently holds a 4.9-star rating from 31 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by RoarTheme.
Who uses RT: Instant FAQ, Help Center?
RT: Instant FAQ, Help Center is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does RT: Instant FAQ, Help Center rank on Shopify?
RT: Instant FAQ, Help Center currently sits at position #18 in the FAQ category on Shopify. That places it in the top 13% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does RT: Instant FAQ, Help Center integrate with?
RT: Instant FAQ, Help Center lists 6 integrations on its Shopify marketplace page. The most prominent are Facebook Messenger, Gmail, Skype, Telegram, Viber, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.