Hellotext: WhatsApp & SMS CRM for Shopify App Store
By Hellotext
Hellotext: WhatsApp & SMS CRM is the #67 ranked sms marketing app on Shopify, with a free plan available, as of July 9, 2026.
Hellotext: WhatsApp & SMS CRM is a Shopify App Store app by Hellotext, launched August 2024.
AppRanks data: Hellotext: WhatsApp & SMS CRM ranks #67 in SMS marketing on Shopify App Store, placing it in the top 40% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hellotext: WhatsApp & SMS CRM is a newly-listed Shopify app with a limited review volume. It is listed in the SMS marketing category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Hellotext — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Hellotext: WhatsApp & SMS CRM
How Hellotext: WhatsApp & SMS CRM works
Connect Shopify to WhatsApp & SMS and let Hellotext sell for you.
Smart Playbooks track carts, visits and orders, then fire personalised messages that rescue abandoners, welcome new customers and deepen loyalty—no manual campaigns.
Set up in minutes, stay compliant with opt-in and quiet hours, and watch revenue flow on autopilot.
Screenshots
Key features
- Schedule orders and campaigns with promotions or discounts via WhatsApp and SMS.
- Create audiences that feed on your customers' activity in real time.
- Automate common interactions with offers and automated responses.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Birthday Message AutomationSend automated birthday messages to customers on their special day.Differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Conversion Metrics TrackingTrack and analyze conversion metrics to optimize performance.Differentiator
- Discount CodesCreate and manage discount codes to incentivize purchases.Common
- Mercado Livre IntegrationConnect with Mercado Livre for expanded marketplace reach.
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.Differentiator
- Scheduled MessagesPlan and send messages at specific times to your audience.table-stakes
- Template ManagementCreate and manage templates for consistent branding and messaging.table-stakes
- Two-Way MessagingEnable interactive communication with customers through messaging.Common
- Automated CommunicationSend automated messages and responses to engage customers effectively.Common
- Checkout TrackingMonitor the checkout process to identify drop-off points.Common
Pricing plans
Starter63/month |
Growth929/month |
Category rankings
As of Jul 9, 2026- SMS marketing#67of 169Top 40%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Hellotext: WhatsApp & SMS CRM ranks for 4 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Hellotext: WhatsApp & SMS CRMdoesn't have curated competitor matchups yet. Other tracked sms marketing apps on Shopify:
Frequently asked questions
What is Hellotext: WhatsApp & SMS CRM?
Hellotext: WhatsApp & SMS CRM is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the SMS marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hellotext.
Is Hellotext: WhatsApp & SMS CRM free?
Hellotext: WhatsApp & SMS CRM does not offer a permanent free plan on Shopify. Pricing starts at 63, and the listed tiers are Starter, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Hellotext: WhatsApp & SMS CRM?
Hellotext: WhatsApp & SMS CRM is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the SMS marketing category on Shopify.
Where does Hellotext: WhatsApp & SMS CRM rank on Shopify?
Hellotext: WhatsApp & SMS CRM currently sits at position #67 in the SMS marketing category on Shopify. That places it in the top 40% of 169 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Hellotext: WhatsApp & SMS CRM integrate with?
Hellotext: WhatsApp & SMS CRM lists 5 integrations on its Shopify marketplace page. The most prominent are Checkout, Mercado Libre, WhatsApp, Wix, WooCommerce. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.