ZB: Facebook & Messenger Chat for Shopify App Store
By Zotabox
ZB: Facebook & Messenger Chat is the #126 ranked chat app on Shopify, with a 5.0 average rating from 25 reviews, with a free plan available, as of July 9, 2026.
ZB: Facebook & Messenger Chat is a Shopify App Store app by Zotabox, launched January 2016. With a rating of 5.0★ from 25 reviews, it currently ranks #126 in the Chat category.
AppRanks data: ZB: Facebook & Messenger Chat ranks #126 in Chat on Shopify App Store, placing it in the top 33% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ZB: Facebook & Messenger Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 25 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Zotabox — established developer track record
Cons
- −Limited review base (25) — ratings can shift significantly with new feedback
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See ZB: Facebook & Messenger Chat's alternatives ranked by audit score, rating, and review velocity.
About ZB: Facebook & Messenger Chat
How ZB: Facebook & Messenger Chat works
ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store. Ideal for merchants who want to build stronger relationships with customers by a fast, reliable and effective solution for real-time customer support and conversion growth.
Screenshots
Key features
- Connect Messenger & WhatsApp Chat for instant support (API integration)
- Quick setup with a few clicks, no coding or technical skills needed to get start
- Tailor the chat box design to match your brand’s look and feel without coding.
- All trademark are used under nominative fair use for compatibility purposes only
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.Differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- WhatsApp ChatIntegrate WhatsApp for seamless customer communication.Common
- Real-Time SupportGet real-time assistance for immediate customer support needs.Niche
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.Niche
Pricing plans
Free
|
Starter4.99/month
|
Most popular Growth9.99/month
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Pro19.99/month
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Category rankings
As of Jul 9, 2026- Chat#126of 387Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ZB: Facebook & Messenger Chat ranks for 17 keywords across Shopify App Store. Here are the top 3:
- Rank #1
- Rank #73
- 3.chatRank #83
Competitors & alternatives
ZB: Facebook & Messenger Chatdoesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is ZB: Facebook & Messenger Chat?
ZB: Facebook & Messenger Chat is an app for Shopify. It currently holds a 5.0-star rating from 25 merchant reviews, and it has been listed on the marketplace since 2016. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zotabox.
Is ZB: Facebook & Messenger Chat free?
ZB: Facebook & Messenger Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses ZB: Facebook & Messenger Chat?
ZB: Facebook & Messenger Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does ZB: Facebook & Messenger Chat rank on Shopify?
ZB: Facebook & Messenger Chat currently sits at position #126 in the Chat category on Shopify. That places it in the top 33% of 387 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ZB: Facebook & Messenger Chat integrate with?
ZB: Facebook & Messenger Chat lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Facebook Chat, Facebook Fanpage, Messenger, Messenger Chat, Meta Business, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.