Emanuel AI Chatbot & Live Chat for Shopify App Store
Emanuel AI Chatbot & Live Chat is the #174 ranked helpdesk app on Shopify, with a free plan available, as of July 11, 2026.
Emanuel AI Chatbot & Live Chat is a Shopify App Store app by CivSec S.M.A.R.T, launched May 2026.
AppRanks data: Emanuel AI Chatbot & Live Chat ranks #174 in Helpdesk on Shopify App Store, placing it in the top 81% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Emanuel AI Chatbot & Live Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by CivSec S.M.A.R.T — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Emanuel AI Chatbot & Live Chat
How Emanuel AI Chatbot & Live Chat works
Emanuel is an AI chat widget for Shopify storefronts. It answers customer questions about products, policies, and FAQs in five languages: English, Dutch, German, French, and Spanish. Tone, persona, and styling are set through a guided wizard. When AI cannot help, push and email alerts notify your team. Optional offline mode switches the widget to a contact form. Conversations, analytics, and settings live in the embedded admin. Data is stored in the EU. Higher volumes available on request.
Screenshots
Key features
- AI chat that answers product, policy, and FAQ questions
- Five-language widget with automatic visitor-language detection
- Brand customization for color, avatar, name, and widget position
- Guided setup wizard for persona, tone, and knowledge base
- Auto-detection of store policies, products, and pages on install
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.Common
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- Anthropic IntegrationIntegrate with Anthropic for advanced AI capabilities.Niche
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Customer Feedback SurveysGather customer insights through targeted feedback surveys.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email SupportGet support via email for detailed inquiries and assistance.Common
- Escalation ManagementManage and prioritize customer issues through escalation processes.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Google Gemini IntegrationLeverage Google Gemini for advanced capabilities in your applications.Niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- ReportingGenerate and view reports on various metrics and data.Common
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.Differentiator
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.Differentiator
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Advanced Analytics DashboardAccess a comprehensive analytics dashboard with advanced features and insights.Common
- Chat WidgetImplement a chat widget to facilitate real-time customer support.Common
- Multi-Language SupportEnable your store to operate in multiple languages for diverse audiences.Niche
- Product Q&AAllow customers to ask questions about products and receive answers.Niche
Pricing plans
Essential4.99/month
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Starter14.99/month
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Most popular Growth29.99/month
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Pro79/month
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Category rankings
As of Jul 11, 2026- Helpdesk#174of 217Top 81%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Emanuel AI Chatbot & Live Chat ranks for 4 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Emanuel AI Chatbot & Live Chatdoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Emanuel AI Chatbot & Live Chat?
Emanuel AI Chatbot & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by CivSec S.M.A.R.T.
Is Emanuel AI Chatbot & Live Chat free?
Emanuel AI Chatbot & Live Chat does not offer a permanent free plan on Shopify. Pricing starts at 4.99, and the listed tiers are Essential, Starter, Growth. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Emanuel AI Chatbot & Live Chat?
Emanuel AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Emanuel AI Chatbot & Live Chat rank on Shopify?
Emanuel AI Chatbot & Live Chat currently sits at position #174 in the Helpdesk category on Shopify. That places it in the top 80% of 217 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Emanuel AI Chatbot & Live Chat integrate with?
Emanuel AI Chatbot & Live Chat lists 2 integrations on its Shopify marketplace page. The most prominent are Anthropic, Google Gemini. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.