eesel: AI Chatbot & Live Chat is the #47 ranked helpdesk app on Shopify, with a free plan available, as of Sep 8, 2026.
eesel: AI Chatbot & Live Chat is a Free Shopify App Store app by eesel, launched September 2025.
AppRanks data: eesel: AI Chatbot & Live Chat ranks #47 in Helpdesk on Shopify App Store, placing it in the top 18% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
eesel: AI Chatbot & Live Chat is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by eesel — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About eesel: AI Chatbot & Live Chat
How eesel: AI Chatbot & Live Chat works
Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and FAQs, with effortless handoff when needed.
Quickly train an AI sales agent on your Shopify catalog, orders, and FAQs. Manage pre- and post-sales questions instantly, adjust tone, link real-time data, and monitor performance with ease.
Integrate seamlessly with platforms like BigCommerce, Klayvio, Gorgias, Recharge, Zendesk, ShipUp and more.
Screenshots
Key features
- Train an AI sales rep on your Shopify catalog, orders, and FAQs instantly.
- Instant live chat AI support for orders, returns, and FAQs with smooth handoff.
- Automate routine tasks the chat bot so your team can focus on impact.
- Customize tone, connect live data, and track performance with ease.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.common
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.common
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.differentiator
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email ChatIntegrate email communication within your chat platform.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.common
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.differentiator
- Escalation ManagementManage and prioritize customer issues through escalation processes.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Kustomer IntegrationIntegrate Kustomer for enhanced customer relationship management.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Review Request AutomationSend and manage requests for feedback and reviews.common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.common
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Spam DetectionIdentify and filter out spam messages in communications.common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.common
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Comprehensive Ticketing SystemManage tickets and events seamlessly with a robust system.common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- FAQ ManagementCreate and manage a comprehensive FAQ section for customer support.niche
- Performance TrackingMonitor and analyze key performance metrics in real-time.
- Product Catalog SyncSync your product catalog across multiple platforms seamlessly.niche
Pricing plans
Usage-based0/month |
Enterprise |
Category rankings
As of Sep 9, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
eesel: AI Chatbot & Live Chat ranks for 36 keywords across Shopify App Store. Here are the top 3:
- Rank #18
- Rank #24
- Rank #24
Competitors & alternatives
eesel: AI Chatbot & Live Chat doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is eesel: AI Chatbot & Live Chat?
eesel: AI Chatbot & Live Chat is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by eesel.
Is eesel: AI Chatbot & Live Chat free?
eesel: AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Usage-based unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses eesel: AI Chatbot & Live Chat?
eesel: AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does eesel: AI Chatbot & Live Chat rank on Shopify?
eesel: AI Chatbot & Live Chat currently sits at position #47 in the Helpdesk category on Shopify. That places it in the top 18% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does eesel: AI Chatbot & Live Chat integrate with?
eesel: AI Chatbot & Live Chat lists 6 integrations on its Shopify marketplace page. The most prominent are BigCommerce, Gorgias, Magento, Recharge, ShipUp, Zendesk. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does eesel: AI Chatbot & Live Chat support?
eesel: AI Chatbot & Live Chat declares support for 7 languages on its Shopify marketplace listing: English, German, French, Italian, Portuguese (Brazil), Portuguese (Portugal), with 1 additional locale documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.