Postly: Customer Surveys for Shopify App Store
By ByloByte
Postly: Customer Surveys is the #85 ranked survey app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 8, 2026.
Postly: Customer Surveys is a Shopify App Store app by ByloByte, launched June 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #85 in the Survey category.
AppRanks data: Postly: Customer Surveys ranks #85 in Survey on Shopify App Store, placing it in the top 49% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Postly: Customer Surveys is a category-leading Shopify app with a limited review volume. It is listed in the Survey category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by ByloByte — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Postly: Customer Surveys
How Postly: Customer Surveys works
Postly helps you understand customers by collecting feedback where it happens. Build surveys in a visual editor, then run them on your storefront, thank-you and order status pages, customer accounts, and checkout. Choose from six question types: stars, smileys, scales, multiple choice, checkboxes, and open text. Storefront surveys match your brand; native ones inherit Shopify styling and load instantly. A built-in dashboard shows response rates, NPS, trends, and per-question results.
Screenshots
Key features
- Visual drag-and-drop builder with layers, live preview, and undo/redo — no code
- Six question types: star, smiley, scale, multiple choice, checkboxes & text
- Run surveys across storefront, checkout, thank-you, order status & account pages
- On-brand on the storefront; auto-styled to match Shopify on native surfaces
- Insights dashboard with response rates, NPS, trends, and one-click CSV export
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Ad AttributionAttribute conversions and sales to specific advertising efforts accurately.common
- All Basic Plan FeaturesAccess all features included in the Basic Plan.
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.table-stakes
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.common
- Conditional Logic ImplementationImplement conditional logic for dynamic content and actions.common
- Customer AccountsAllow customers to create and manage their own accounts.common
- Customer FeedbackCollect and analyze feedback from customers to improve products.table-stakes
- Customer SegmentationSegment customers based on behavior and demographics for targeted marketing.common
- Customer ServiceAccess comprehensive customer service for all your needs.table-stakes
- Custom Styling OptionsApply custom styles to enhance your store's appearance.common
- Data ExportExport your data for backup or analysis purposes.table-stakes
- Email SupportGet support via email for detailed inquiries and assistance.common
- Everything in Free PlanAccess all features available in the Free Plan.niche
- File Upload SupportEasily upload images and photos for your products.common
- Live Chat SupportEngage with support agents in real-time through live chat.
- Market ResearchGather and analyze data to understand market trends and customer needs.common
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.common
- Post-Purchase EngagementEngage customers after purchase to enhance loyalty and satisfaction.table-stakes
- Real-Time EditingEdit content instantly and see changes reflected immediately.common
- Template ManagementCreate and manage templates for consistent branding and messaging.common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.
- Unlimited Survey ResponsesCreate and collect unlimited responses for your surveys without restrictions.common
- Post-Purchase SurveysCollect feedback from customers immediately after their purchase experience.common
Pricing plans
Free
|
Basic14.99/month
|
Most popular Advanced19.99/month
|
Unlimited29.99/month
|
Category rankings
As of Sep 8, 2026- Survey#85of 176Top 49%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Postly: Customer Surveys ranks for 3 keywords across Shopify App Store. Here are the top 3:
- 1.surveyRank #62
- Rank #84
- Rank #60
Competitors & alternatives
Postly: Customer Surveys doesn't have curated competitor matchups yet. Other tracked survey apps on Shopify:
Frequently asked questions
What is Postly: Customer Surveys?
Postly: Customer Surveys is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Survey category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ByloByte.
Is Postly: Customer Surveys free?
Postly: Customer Surveys offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Advanced, Unlimited unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Postly: Customer Surveys?
Postly: Customer Surveys is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Survey category on Shopify.
Where does Postly: Customer Surveys rank on Shopify?
Postly: Customer Surveys currently sits at position #85 in the Survey category on Shopify. That places it in the top 48% of 176 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Postly: Customer Surveys integrate with?
Postly: Customer Surveys lists 2 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.