Chatnative: AI Live Chat 2.0 is a Shopify App Store app by chatnative, launched January 2026.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatnative: AI Live Chat 2.0 is a newly-listed Shopify app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by chatnative — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Chatnative: AI Live Chat 2.0
How Chatnative: AI Live Chat 2.0 works
Chatnative is an AI live chat and AI chatbot for Shopify that increases sales and automates customer support with a shared inbox. It answers questions, recommends, engage customers and handles orders 24/7. It learns your brand, products, and voice to deliver consistent, high-quality conversations. Unlike other live chat tools, it continues conversations even after customers leave your store, helping you convert more visitors and reduce support workload.
Screenshots
Key features
- AI Chatbot & Live Chat That Sells, Supports, and Builds Your Brand 24/7
- Automate Customer Support, FAQs, and Order Tracking
- Continue Conversations On and Off Your Store
- Shared Inbox with Human Visibility, Takeover and Control
- AI Growth Tools for Creators Collab, and Content Performance on IG
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Social Media ManagementManage and schedule posts across various social media platforms.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Product RecommendationsSuggest relevant products to customers based on their behavior.Niche
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Differentiator
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Free
|
Starter49/month
|
Most popular Pro199/month
|
Scale499/month
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Keyword rankings
Chatnative: AI Live Chat 2.0 ranks for 27 keywords across Shopify App Store. Here are the top 3:
- Rank #26
- 2.ai agentRank #42
- Rank #62
Competitors & alternatives
AppRanks tracks competitor sets per category. For Chatnative: AI Live Chat 2.0, the independent listing audit includes a competitive context section, and the full Shopify app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Chatnative: AI Live Chat 2.0?
Chatnative: AI Live Chat 2.0 is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by chatnative.
Is Chatnative: AI Live Chat 2.0 free?
Chatnative: AI Live Chat 2.0 offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Pro, Scale unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.