CallbackRequest is the #100 ranked form app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 3, 2026.
CallbackRequest is a Shopify App Store app by ShopFox, launched August 2019. With a rating of 5.0★ from 1 reviews, it currently ranks #100 in the Form category.
AppRanks data: CallbackRequest ranks #100 in Form on Shopify App Store, placing it in the top 49% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CallbackRequest is a category-leading Shopify app with a limited review volume. It is listed in the Form category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by ShopFox — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from CallbackRequest?
See CallbackRequest's alternatives ranked by audit score, rating, and review velocity.
About CallbackRequest
How CallbackRequest works
CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design. Especially for higher-value or customized products, adding a way for your customers to easily talk to you can greatly increase your conversion rates.
Screenshots



Key features
- Highly customizable - select your own colors and labels
- Available 24/7 - customers can request to be called back at any time
- GDPR-compliant - we display your privacy policy and a checkbox for EU customers
- No code necessary - you don't have to modify your store's theme files
- Clean uninstall - the app can be removed with one click
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- PhoneUtilize phone features for customer support and communication.
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.
- SMS Capture Pop-UpsEngage visitors and collect phone numbers with SMS pop-ups.
- Unlimited Contact ManagementManage an unlimited number of contacts in your database.common
- Unlimited FormsCreate and manage an unlimited number of forms for data collection.common
- Wholesale ManagementStreamline your wholesale operations with dedicated features and tools.common
Pricing plans
Free
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Basic9/month
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Most popular Pro19/month
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Enterprise79/month
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Category rankings
As of Sep 4, 2026- Form#100of 208Top 49%
- Pop-up#249of 483Top 52%
- Notification#441of 511Top 87%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
CallbackRequest ranks for 2 keywords across Shopify App Store. Here are the top 2:
Competitors & alternatives
CallbackRequest doesn't have curated competitor matchups yet. Other tracked form apps on Shopify:
Frequently asked questions
What is CallbackRequest?
CallbackRequest is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2019. It is listed under the Form category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ShopFox.
Is CallbackRequest free?
CallbackRequest offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro, Enterprise unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses CallbackRequest?
CallbackRequest is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Form category on Shopify.
Where does CallbackRequest rank on Shopify?
CallbackRequest currently sits at position #100 in the Form category on Shopify. That places it in the top 48% of 208 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does CallbackRequest integrate with?
CallbackRequest lists 3 integrations on its Shopify marketplace page. The most prominent are Phone, SMS, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.