Arbyn: AI Customer Support for Shopify App Store
Arbyn: AI Customer Support is the #140 ranked helpdesk app on Shopify, with a free plan available, as of Sep 8, 2026.
Arbyn: AI Customer Support is a Shopify App Store app by ONDUTYOPS LLC, launched July 2026.
AppRanks data: Arbyn: AI Customer Support ranks #140 in Helpdesk on Shopify App Store, placing it in the top 54% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Arbyn: AI Customer Support is a newly-listed Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ONDUTYOPS LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Arbyn: AI Customer Support
How Arbyn: AI Customer Support works
Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It replies in your brand voice, tracks orders, and takes real actions on Shopify orders.
It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns.
It looks up order status, gift cards and store credit. It builds bundles and upsells that turn support conversations into sales. Supports 100+ languages.
Screenshots
Key features
- AI customer support for live chat & email tickets across channels
- Auto-updates shipping addresses, order tickets and applies discounts on its own
- Handles returns, refunds, cancellations, store credit & gift cards with approval
- Handle WISMO, Tracks order status, gift cards, and starts returns automatically
- AI sales agent: Automaticallybuilds bundles & upsells that turn chat into sales
Pricing plans
Arbyn
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Arbyn59/month
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Most popular Arbyn99/month
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Category rankings
As of Sep 8, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Arbyn: AI Customer Support ranks for 25 keywords across Shopify App Store. Here are the top 3:
- 1.helpdeskRank #54
- Rank #11
- Rank #14
Competitors & alternatives
Arbyn: AI Customer Support doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Arbyn: AI Customer Support?
Arbyn: AI Customer Support is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ONDUTYOPS LLC.
Is Arbyn: AI Customer Support free?
Arbyn: AI Customer Support offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Arbyn, Arbyn unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Arbyn: AI Customer Support?
Arbyn: AI Customer Support is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Arbyn: AI Customer Support rank on Shopify?
Arbyn: AI Customer Support currently sits at position #140 in the Helpdesk category on Shopify. That places it in the top 53% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Arbyn: AI Customer Support integrate with?
Arbyn: AI Customer Support lists 6 integrations on its Shopify marketplace page. The most prominent are Gmail, Google Analytics, Google Sheets, Klaviyo, Meta, Outlook. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Arbyn: AI Customer Support support?
Arbyn: AI Customer Support declares support for 21 languages on its Shopify marketplace listing: English, French, German, Spanish, Finnish, Italian, with 15 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.