Video chat and screen sharing for Salesforce | Apizee for Salesforce AppExchange
By Apizee
Video chat and screen sharing for Salesforce | Apizee is the #1 ranked conversational commerce app on Salesforce, with a free plan available, as of Jul 14, 2026.
Video chat and screen sharing for Salesforce | Apizee is a Salesforce AppExchange app by Apizee.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Video chat and screen sharing for Salesforce | Apizee is a newly-listed Salesforce app with a limited review volume. It is listed in the Conversational Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Apizee — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Video chat and screen sharing for Salesforce | Apizee
How Video chat and screen sharing for Salesforce | Apizee works
Apizee provides visual engagement solutions designed to help businesses solve complex customer issues faster through personalized remote support.
Our clients include leading companies such as Fnac Darty, Kiloutou, Groupe Atlantic, Enedis, and Safran. Our mission is to redefine customer interactions by enabling more human, authentic, and efficient experiences.
Founded in 2013, Apizee is committed to delivering top-tier security, ensuring that our clients' data remains protected and stored in secure, European-based infrastructure.
Key features
- Solve Issues Faster Apizee for Salesforce enables real-time video calls and screen sharing, letting agents see what customers see. Diagnose and resolve issues quickly, cut resolution time, and avoid costly truck rolls—boosting service efficiency.
- Advanced Support Tools Enhance remote assistance with screenshots, annotations, and image scanning. Capture and highlight key details in real time to improve troubleshooting, ensure clarity, and speed up issue resolution—all within Salesforce.
- Improve Customer Satisfaction Deliver a more personalized and human support experience. Visual interactions help build trust, show greater empathy, and increase first-call resolution rates—leading to happier customers.
- No App Download Required Customers can join video calls instantly via a simple browser link—no downloads or installations needed. Provide effortless remote support without technical barriers.
- Improve Customer Support Metrics 97% customer satisfaction for video-assisted support calls +15% increase in first-call resolution -40% reduction in service visits, replaced by remote assistance
- Use cases - Customer Service Escalations - Technical Support - Product Troubleshooting & Maintenance - Field Service Support - Remote Sales
- Key Features - Invitation & Scheduling - High-Definition Video & Communication - Screen Sharing & Co-Browsing - Automated Reporting - Brand Customization & White-Labeling - Browser-Based, No Installation Required
Category rankings
As of Jul 14, 2026- Conversational Commerce#1of 6Top 17%
- Sales Productivity#101of 186Top 55%
- Collaboration#194of 394Top 50%
- Customer Service#657of 1,110Top 60%
- Sales#1021of 1,713Top 60%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Video chat and screen sharing for Salesforce | Apizee doesn't have curated competitor matchups yet. Other tracked conversational commerce apps on Salesforce:
Frequently asked questions
What is Video chat and screen sharing for Salesforce | Apizee?
Video chat and screen sharing for Salesforce | Apizee is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Conversational Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Apizee.
Is Video chat and screen sharing for Salesforce | Apizee free?
Video chat and screen sharing for Salesforce | Apizee does not offer a permanent free plan on Salesforce. Pricing starts at 19, and the listed tiers are Apizee Pro. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Video chat and screen sharing for Salesforce | Apizee?
Video chat and screen sharing for Salesforce | Apizee is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Conversational Commerce category on Salesforce.
Where does Video chat and screen sharing for Salesforce | Apizee rank on Salesforce?
Video chat and screen sharing for Salesforce | Apizee currently sits at position #1 in the Conversational Commerce category on Salesforce. That places it in the top 17% of 6 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Video chat and screen sharing for Salesforce | Apizee integrate with?
Video chat and screen sharing for Salesforce | Apizee lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Video chat and screen sharing for Salesforce | Apizee support?
Video chat and screen sharing for Salesforce | Apizee declares support for 2 languages on its Salesforce marketplace listing: en, fr. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.