Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences for Salesforce
By Charket
- Price from
- $4,000 / custom / month (USD)
- Listing audit
- 61/100
Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences is a Salesforce AppExchange app by Charket. With a rating of 4.0★ from 1 reviews.
Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences is a Salesforce app, with a 4.0 average rating from 1 review, as a paid app, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences is a Salesforce app. It holds a 4.0★ average from 1 review on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2022
Cons
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences
How Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences works
Charket WhatsApp® is one of the most secure, if not the most secure, solutions to connect WhatsApp business accounts to Salesforce Customer 360. Charket WhatsApp® leverages Meta’s new cloud-based APIs to make sure all data from your WhatsApp customers is only processed and stored within your own Salesforce org. No external servers or proxy servers are used to access to your data. Due to the nature of this direct integration, compliance with GDPR and future personal data protection laws is made possible through Salesforce’s compliance with such laws and regulations.
WhatsApp users are mapped to leads and contacts in your Salesforce CRM so they can be easily identified across different engagement points. Customer service agents use Salesforce Omni-Channel to support WhatsApp customers as well as customers from other social networks. Agents can easily create cases from chat conversations and keep WhatsApp customers updated through real-time notifications. * WhatsApp is a trademark of Meta, Inc.
Key features
- Leverage Meta’s new cloud-based APIs to securely connect your WhatsApp business accounts directly to Salesforce CRM without using any proxy servers.
- Map WhatsApp users to Salesforce leads and contacts.
- Use Salesforce Omni-Channel to route and process inquiries from WhatsApp customers.