Incident Management Reports & Dashboard for Salesforce AppExchange
Incident Management Reports & Dashboard is the #180 ranked integration app on Salesforce, with a 1.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
Incident Management Reports & Dashboard is a Salesforce AppExchange app by Salesforce Labs. With a rating of 1.0★ from 1 reviews, it currently ranks #180 in the Integration category.
AppRanks data: Incident Management Reports & Dashboard ranks #180 in Integration on Salesforce AppExchange, placing it in the top 52% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Incident Management Reports & Dashboard is a mixed-rating Salesforce app with a limited review volume. It is listed in the Integration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Incident Management Reports & Dashboard
How Incident Management Reports & Dashboard works
Understand how your team is managing incidents throughout their lifecycle and get a clear view into multi-customer escalations! You can also track open incidents, problems, and change requests as well as time to resolve incidents to improve your organization's efficiency.
These dashboards access data from standard fields on the Incident, Problem, and Change Request entities, to help you get started immediately!
Please enable Incident Management in Setup before attempting to install this dashboard or it will fail.
Key features
- Track key KPIs such as average time to close incidents
- Get insights into progress of incidents, problems, and change requests
- Track the performance and health of your escalation team
Category rankings
As of Jul 8, 2026- Integration#180of 352Top 52%
- It And Administration#789of 1,459Top 55%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Incident Management Reports & Dashboarddoesn't have curated competitor matchups yet. Other tracked integration apps on Salesforce:
Frequently asked questions
What is Incident Management Reports & Dashboard?
Incident Management Reports & Dashboard is an app for Salesforce. It currently holds a 1.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2022. It is listed under the Integration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Is Incident Management Reports & Dashboard free?
Incident Management Reports & Dashboard offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Incident Management Reports & Dashboard?
Incident Management Reports & Dashboard is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Integration category on Salesforce.
Where does Incident Management Reports & Dashboard rank on Salesforce?
Incident Management Reports & Dashboard currently sits at position #180 in the Integration category on Salesforce. That places it in the top 51% of 352 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.