Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot for Salesforce AppExchange
By Fluentic
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot is the #23 ranked e commerce app on Salesforce, with a 5.0 average rating from 7 reviews, as a paid app, as of Sep 11, 2026.
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot is a Salesforce AppExchange app by Fluentic. With a rating of 5.0★ from 7 reviews, it currently ranks #23 in the E Commerce category.
AppRanks data: Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot ranks #23 in E Commerce on Salesforce AppExchange, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot is a category-leading Salesforce app with a limited review volume. It is listed in the E Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Fluentic — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot
How Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot works
Fluentic for Service Cloud empowers your business by enabling customer service agents to communicate with global customers in their preferred language and communication channels.
Hiring a separate team member for each language you want to support can be costly and problematic.
With Fluentic for Service Cloud, you can instantly provide support in 80 languages, eliminating the need for additional hires or hiring based on language capabilities.
Fluentic seamlessly translates real-time correspondence between customers and agents, whether it's through Voice, Email, Web-to-Case, Salesforce Chat, WhatsApp, or Facebook Messenger. It also enables you to train multilingual Einstein Bots, support Agentforce, and effortlessly translate Salesforce Knowledge articles, manage feedback, or handle content through Salesforce Flows.
Our solutions enhance customer experience, build trust and credibility, and streamline customer service operations—all while reducing costs.
We offer a variety of pricing packages to fit your needs. Contact us for details!
Key features
- MARKET-LEADING TRANSLATION QUALITY Unlock reliable, real-time translations with our patented system. Ensure exceptional accuracy and consistency across all your communications. With our solution, you get the correct translation at the right time.
- EFFORTLESS MULTILINGUAL COMMUNICATION Eliminate language barriers and communicate seamlessly in 80 languages. Connect with global markets and ensure clear, accurate, and culturally relevant messaging. Expand your reach and unlock new opportunities.
- PATENTED SYSTEM Incorporate glossary, non-translatable content, tone of voice, and more. Our solution continuously learns the more you use it, ensuring that the quality, accuracy, and messaging of translations meet your company's needs.
- TRANSLATE ACROSS SALESFORCE Translate Knowledge Articles, PDFs, or Feedback Management responses. Identify content. We support Salesforce Flow with ready Apex Methods. You can translate practically anything within Salesforce across any Cloud.
- SEAMLESS SALESFORCE INTEGRATION Out-of-the-box integration that enables real-time translation of communications between your customers and customer service agents across multiple channels, including Voice, Email, Web-to-Case, Salesforce Chat, and more.
- EASY TO USE Install in < 30 minutes! Minimal training for CS agents is required. Fluentic becomes a part of the familiar Salesforce Service Cloud environment for your customer support team—no need for agents to click another section or toggle windows
- SCALABLE AND FLEXIBLE Whether you're a small travel agency or a large global operator, Fluentic grows with you. Our platform is designed to scale to meet the needs of your business, regardless of size.
Category rankings
As of Sep 12, 2026- E Commerce#23of 311Top 8%
- Commerce#131of 570Top 23%
- Customer Service#388of 1,137Top 35%
- Productivity#514of 1,662Top 31%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #6
- Rank #7
- Rank #7
Competitors & alternatives
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot doesn't have curated competitor matchups yet. Other tracked e commerce apps on Salesforce:
Frequently asked questions
What is Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot?
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot is an app for Salesforce. It currently holds a 5.0-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the E Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Fluentic.
Is Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot free?
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot does not offer a permanent free plan on Salesforce. Pricing starts at 199, and the listed tiers are Basic Plan, Pro Plan, Premium Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot?
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the E Commerce category on Salesforce.
Where does Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot rank on Salesforce?
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot currently sits at position #23 in the E Commerce category on Salesforce. That places it in the top 7% of 311 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot integrate with?
Fluentic for Service Cloud - Translation for Case, Chat, and Einstein Bot lists 2 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.