- Category rank
- #205 in Integration
- Price from
- $25 / user / month (USD)
- Listing audit
- 60/100
CLink for Contact Centers integration is a Salesforce AppExchange app by Comsys CX.
CLink for Contact Centers integration is the #205 ranked Integration app on Salesforce, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
CLink for Contact Centers integration ranks #205 of 363 in Integration on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About CLink for Contact Centers integration
How CLink for Contact Centers integration works
High availability and Session persistence CLink is capable to automatically restore and resume all active processes in case of system failures or faults. It supports N+1 redundancy, mitigating the risks of a single point of failure.
Load balancing For cases of high loads, CLink is designed to balance the traffic between multiple servers, and the portals or the access points of the contact center. With this, it prevents bottlenecks and ensures uninterrupted operation.
Expandability CLink can accommodate unlimited agents with the deployment of additional CLink servers even while CLink is active, achieving zero-downtime during upgrades.
Administration suite CLink administration application enables the monitoring of system resource utilization, system health, and other vital statistics. Administrators can supervise specific operations, broadcast messages to teams and manage logs.
Key features
- CLink enhances Salesforce with the interaction management capabilities of Cisco and Alvaria (former Aspect) Contact Centers. Hence, it empowers agents to provide better customer engagement without having to switch between multiple windows.
- Supports omnichannel customer engagement CLink supports all available communication channels including digital channels so agents can handle multiple communications simultaneously, even when interaction channels are managed by different platforms.
- Capable to handle complex architectures CLink enables the connection of multiple instances of Salesforce with different versions of Cisco and Alvaria Contact Centers. This makes CLink the middleware of choice for complicated contact center environments.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Integration#205of 363Top 57%
- It And Administration#983of 1,532Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
CLink for Contact Centers integration ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
CLink for Contact Centers integration doesn't have curated competitor matchups yet.Other tracked Integration apps on Salesforce:
Looking to switch from CLink for Contact Centers integration?
See CLink for Contact Centers integration's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is CLink for Contact Centers integration?
CLink for Contact Centers integration is a Salesforce app by Comsys CX, listed in Integration. It has been listed since 2021.
Is CLink for Contact Centers integration free?
No. CLink for Contact Centers integration has no free plan on Salesforce; the paid plan is $25 / user / month (USD). Listed plans: Default Plan.
Where does CLink for Contact Centers integration rank on Salesforce?
CLink for Contact Centers integration ranks #205 of 363 apps in Integration on Salesforce.