Charket LINE is a Salesforce AppExchange app by Charket.
AppRanks data: Charket LINE has been on the Salesforce AppExchange marketplace since 2023 (3 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Charket LINE is a newly-listed Salesforce app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Charket — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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See Charket LINE's alternatives ranked by audit score, rating, and review velocity.
About Charket LINE
How Charket LINE works
Charket LINE® is one of the most secure, if not the most secure, solutions to connect LINE official accounts to Salesforce Customer 360. Charket LINE leverages LINE's cloud-based APIs to make sure all data from your LINE customers is only processed and stored within your own Salesforce org. No external servers or proxy servers are used to access to your data. Due to the nature of this direct integration, compliance with GDPR and future personal data protection laws is made possible through Salesforce's compliance with such laws and regulations.
By working with our other Charket apps, contacts and leads in Salesforce are associated with their social profiles from WeChat, WeCom, WhatsApp and LINE. Customer service agents user Salesforce Omni-Channel to support customers through social media. Agents can easily create cases from chat conversations and keep customers updated through real-time social network notifications. * LINE is a trademark of LINE Corporation.
Key features
- Connect your LINE official account directly to Salesforce CRM without using any proxy servers. Your data, both in transit over the Internet and at test in Salesforce database, will be fully secured.
- Map LINE users with Salesforce leads and contacts, and create cases from LINE chat conversations.
- Use Salesforce Omni-Channel to route and process inquiries from LINE customers.
Keyword rankings
Charket LINE ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- 1.lineRank #1
Competitors & alternatives
AppRanks tracks competitor sets per category. For Charket LINE, the independent listing audit includes a competitive context section, and the full Salesforce app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Charket LINE?
Charket LINE is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Charket.
Is Charket LINE free?
Charket LINE does not offer a permanent free plan on Salesforce. Pricing starts at 4000, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
What does Charket LINE integrate with?
Charket LINE lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.