- Category rank
- #478 in Productivity
- Price from
- $120 / user / month (USD)
- Listing audit
- 62/100
Mercero Deal Desk is a Salesforce AppExchange app by Mercero. With a rating of 5.0★ from 1 reviews, it currently ranks #478 in the Productivity category.
Mercero Deal Desk is the #478 ranked Productivity app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Mercero Deal Desk ranks #478 of 1,699 in Productivity on Salesforce. It holds a 5.0★ average from 1 review on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2022
Cons
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Mercero Deal Desk
How Mercero Deal Desk works
Mercero focuses on three goals. First, maximize deal desk performance. We make it easier to manage, prioritize and track requests from start to finish for effortless scaling. Second, reduce the time it takes for sales to engage with deal desk so that they can focus on selling. Third, make it easy for deal desk managers and other stakeholders to measure and make strategic decisions around the order to cash process.
Real Time Deal Feed - Email threads - Chatter - Inline comments - Slack - CPQ and CLM systems
Dynamic Typing System To Easily Define Case Types - SLA for case types - Inline guidance for case types - Cases linked to opportunities and quotes
Automated Case Routing - Cases types assigned to business units and owners - Smart prioritization - Projected completion of cases and deals
Intuitive Custom Dashboard - Purpose built filtering - Hover assign - Hover status update - Cases grouped by opportunities
Advanced Reporting - Case audit logs - Deal and Case Velocity - Daily pulse on case flow - Distribution of cases - Case time vs SLA - Quarterly performance - Deal Desk involvement
Key features
- Unified Approvals Bring approvals from all your apps into one place. Whether it's happening in Slack, email, CLM or CPQ. We make it easy to see the status of approvals across your entire team and diagnose which approvals bottleneck your process.
